Medical Receptionist

• Apr 2021 - Present

Animal farm attendant

• Feb 2018 - Present

Medical Secretary

• Nov 2015 - Feb 2018

Au Pair

• Feb 2013 - Nov 2015

• Schedule and coordinate children’s activities • Transporting children to school and other activities • Perform housework related to child care, including washing the children’s clothes, cleaning up after meals, tidying play areas, and washing bottles • Teach the children good social manners and discipline • Play with the children, both indoors and outdoors • Plan and lead educational activities, including reading, with the children • Schedule and coordinate children’s activities • Transporting children to school and other activities • Perform housework related to child care, including washing the children’s clothes, cleaning up after meals, tidying play areas, and washing bottles • Teach the children good social manners and discipline • Play with the children, both indoors and outdoors • Plan and lead educational activities, including reading, with the children

Patient Admissions Officer / Medical Receptionist

• Sep 2012 - Jan 2013

• Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone, answering or referring inquiries. • Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone. • Keeps patient appointments on schedule by notifying provider of patient's arrival, reviewing service delivery compared to schedule, reminding provider of service delays. • Comforts patients by anticipating patients' anxieties, answering patients' questions, maintaining the reception area. • Ensures availability of treatment information by filing and retrieving patient records. • Maintains patient accounts by obtaining, recording, and updating personal and financial information. Health fund eligibility checking Show less

Receptionist

• Feb 2012 - Jul 2012

• Greeted, assisted and directed guests, workers, visitors and the general public • Answered all incoming calls and handled caller enquiries • Provided office support services to ensure efficiency • Responded to guests and public enquiries • Received, directed and passed on telephone and fax messages • Picked and delivered the mail • Provide word processing and clerical support • Booking flights, accommodation and hire cars • Greeted, assisted and directed guests, workers, visitors and the general public • Answered all incoming calls and handled caller enquiries • Provided office support services to ensure efficiency • Responded to guests and public enquiries • Received, directed and passed on telephone and fax messages • Picked and delivered the mail • Provide word processing and clerical support • Booking flights, accommodation and hire cars

Results Manager / Medical Administrator / Medical Receptionist

• Nov 2007 - Feb 2012

• Manage and book medical appointments, provide procedural information • Manage pre-employment medical results • Register new patients and update existing details • Invoicing of medical services and worker compensation claims • Assist injured patient as they arrive and leave the clinic • Archiving of all medical paperwork, workers compensation files, documentation and x-rays • Extensive liaison with clientele including companies and their insurers and patients • Facilitate induction of new reception staff • Co-ordinate in-clinic vaccination recalls Show less

Sales Assistant

• Sep 2008 - Oct 2010

• Advise customers on the location, selection, price, delivery, use and care of goods available from the store • Operate cash registers and accept payment, or prepare finance arrangements • Take special orders for items not currently in stock, or not normally stocked, and notify customers when the items have arrived • Price, stack and display items for sale and keep the store tidy and attractive • Be aware of health, safety and welfare issues and practices • Monitor security within the store • Keeping up to date with special promotions and putting up displays Show less

Court Officer

• Feb 2006 - Nov 2007

• Administration Support • Processing legal documents, schedule cases and hearings • Liaise with Registers, Magistrates and Judges of the court • Collecting and presenting court documents • Reviewing reports • Audit files for accuracy and consistency • Assisting with urgent court hearing referrals • Process payments for fees and court costs • Record keeping • Prepare reports and court forms • Administration Support • Processing legal documents, schedule cases and hearings • Liaise with Registers, Magistrates and Judges of the court • Collecting and presenting court documents • Reviewing reports • Audit files for accuracy and consistency • Assisting with urgent court hearing referrals • Process payments for fees and court costs • Record keeping • Prepare reports and court forms