Experience

LNP Media Group

• United States
• Media Production
• 100 - 200 Employee

• Digital Ad Operations Manager

  • Aug 2020 - Present

  Lancaster, Pennsylvania, United States Manage LancasterOnline digital ad inventory both with direct sales and programmatic.



Synapse

• United States
• Advertising Services
• 1 - 100 Employee

• Quality Control & Administrative Manager

  • Apr 2016 - Aug 2020

  Lancaster, Pennsylvania Area Rigorously test websites, applications emails and other digital products on various platforms, operating systems, and devices to ensure they meet internal standards of quality and client expectations for the project. Proofread and edit written works for grammar, spelling, punctuation and structure. Assist team members with administrative aspects of projects.



LNP Media Group

• United States
• Media Production
• 100 - 200 Employee

• Digital Support Specialist

  • Dec 2010 - Mar 2016

  Lancaster, PA Provide exceptional customer service to LancasterOnline.com users who have trouble navigating the site, accessing their accounts, eEditions and subscriptions. Provide exceptional customer service to customers interested in purchasing photos, full page reprints, framed articles and permissions to reprint our materials. Provide support to the digital sales reps by scheduling ads, running reports, provide proposal ideas, check available online inventory… Show more Provide exceptional customer service to LancasterOnline.com users who have trouble navigating the site, accessing their accounts, eEditions and subscriptions. Provide exceptional customer service to customers interested in purchasing photos, full page reprints, framed articles and permissions to reprint our materials. Provide support to the digital sales reps by scheduling ads, running reports, provide proposal ideas, check available online inventory, upgrade/downgrade marketplace listings, and repshield accounts. Show less



Sofscape NE / Reifen Rubber Company, Inc.

• Office Administrator

  • 2004 - 2010

  Ephrata, PA Handle all aspects of business including sales, customer inquiries, order processing, update inventories, process payments and oversee product shipping.



Plain Communities Business Exchange, Inc.

• Advertising Representative

  • 2002 - 2003

  Manheim, PA Responsible for advertising design and layout plus maintaining subscribers mailing list for renewals. Handled classified advertising files, account updates, incoming calls for problem solving, information and account requests. Support accounts receivable with invoicing using Quickbooks.



Olde Country Connections

• Customer Service/Administrative Support.

  • 2002 - 2003

  Manheim, PA Answer and handle customer inquiries and problems. Create, maintain and update mailing list consisting of potential customers who attended our trade shows.



Sartomer Company

• Assistant Technician

  • 2001 - 2002

  Exton, PA Culled outdated technical documentation. Recreated graphs, tables and molecule drawings. Helped an inside sales representative maintain her sales data.