Member Solutions and Training Specialist

• Oct 2023 - Present

Learning and Development Trainer- HR

• May 2023 - Oct 2023

● Able to deliver high quality sales/skills training from onboarding to on the floor for teams. ● Use performance reviews and skills gap analyses to identify training needs for current and new employees across departments. ● Helping to foster a culture of continuous learning throughout the organization. ● Support the creation of, and amendment of training content in-line with developing trends and updated technologies. ● Supporting teams improve via means of coaching, 1-on-1 and… Show more ● Able to deliver high quality sales/skills training from onboarding to on the floor for teams. ● Use performance reviews and skills gap analyses to identify training needs for current and new employees across departments. ● Helping to foster a culture of continuous learning throughout the organization. ● Support the creation of, and amendment of training content in-line with developing trends and updated technologies. ● Supporting teams improve via means of coaching, 1-on-1 and personal development plans. ● Drive business values by leading from the front, being visible and utilizing all the tools at your disposal to make a difference. ● Provide feedback, advice and recommendation for those looking to further their learning ● Using reporting and evaluation to measure the impact of training and development in line with agreed metrics and goals. ● Being part of the implementation of new training ideas and methods in line with best practice from the central learning and development team ● Contribute to strategic planning while delivering improvements in meeting financial needs, and seeking opportunities to improve clients financial well-being..

Advocate ll

• Nov 2020 - May 2023

Retail Store Manager

• Jan 2019 - Nov 2020

Assistant Store Manager

• Aug 2016 - Jan 2019

Shift Manager

• Oct 2013 - Jun 2016