Jennifer Upchurch
Support Specialist at KEV Group- Claim this Profile
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Bio
Experience
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KEV Group
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Canada
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Software Development
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100 - 200 Employee
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Support Specialist
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Nov 2022 - Present
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Aetna, a CVS Health Company
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United States
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Wellness and Fitness Services
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700 & Above Employee
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Eap Work Life Associate
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Oct 2021 - Jun 2022
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VIPKid
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United States
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E-Learning Providers
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700 & Above Employee
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ESL Teacher
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Jan 2018 - Sep 2021
• Teach remotely using the US Common Core Standards for Students aged 5-12 in China • Efficiently use the online platform to deliver animated and well-prepared lessons • Successfully evaluate and provide constructive feedback in communications with parents for holistic involvement and acquisition of the English language • Teach remotely using the US Common Core Standards for Students aged 5-12 in China • Efficiently use the online platform to deliver animated and well-prepared lessons • Successfully evaluate and provide constructive feedback in communications with parents for holistic involvement and acquisition of the English language
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Fairfax County Government
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United States
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Government Administration
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700 & Above Employee
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Human Service Worker III Quality Assurance Compliance
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Nov 2015 - Feb 2017
-performs more complex needs assessment and eligibility determinations-assists the supervisor with duties such as training, coaching, customer service, reviewing the work of and providing guidance to less experienced staff-serves as a resource in one or more program areas for clients and other human service workers
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Human Service Worker II
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Jan 2013 - Nov 2015
-Performs comprehensive assessment of medical, financial and/or employment needs to develop a plan of service to meet the client's needs.- Advocates for and assists families and individuals in obtaining services (e.g., mental health, mental retardation, alcohol and drug, housing referrals, financial assistance, skills training, medical services). -Conducts in-depth interviews to determine and reassess eligibility of clients for financial or medical public assistance programs and works with clients to assist in gathering information necessary to establish eligibility.- Applies, explains and interprets federal, state, and local policies to clients, service providers, attorneys, the public, and other interested parties. -Performs needs assessment of clients to aid in making appropriate referrals to other services. Works in a team environment with other public and private service providers. -Coordinates and manages clients' participation in a variety of services. Uses various forms of automated technology to document, obtain, and verify information, and to generate reports. Show less
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Human Services Assistant
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Dec 2011 - Jan 2013
Processes new Adult,Blind and Disabled Medicaid applications. Creates case files in Prodagio and scans all clients information into application packets. Runs reports to determine client’s eligibility for Medicaid.
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Costco Wholesale
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United States
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Retail
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700 & Above Employee
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Pharmacy Technician
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Apr 2007 - Dec 2011
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Walmart
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United States
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Retail
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700 & Above Employee
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Pharmacy Technician II
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Aug 2001 - Apr 2007
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Education
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George Mason University
Bachelor of Arts, Sociology