Experience

Capability Scotland

• United Kingdom
• Non-profit Organizations
• 100 - 200 Employee

• Support Worker

  • Jan 2023 - Present



Hallmark Cards

• United States
• Retail
• 700 & Above Employee

• Senior Sales Advisor

  • Feb 2018 - Dec 2022

  Having a friendly and engaging personality and ensuring high levels of customer satisfaction through excellent sales service. Dealing with frustrated customers in a calm and friendly manner, resolving complaints as a first point of contact whenever possible Maintaining outstanding store condition and visual merchandising standards. Ensuring there is a fully stocked store. Responsible for processing cash, card payments and reward cards. Creating balloon displays to customer requests. Ordering cards and stock from suppliers every month to ensure stock is full Training new members of staff Delegating tasks to staff to ensure the shop is running efficiently



Scentsations

• Personal Care Product Manufacturing
• 1 - 100 Employee

• Sales Advisor

  • Jun 2017 - Feb 2018

  Having a friendly and engaging personality and ensuring high levels of customer satisfaction through excellent sales service. Maintaining outstanding store condition and visual merchandising standards. Ensuring there is a fully stocked store. Responsible for processing cash and card payments. Process deliveries and conduct stock takes. Having a friendly and engaging personality and ensuring high levels of customer satisfaction through excellent sales service. Maintaining outstanding store condition and visual merchandising standards. Ensuring there is a fully stocked store. Responsible for processing cash and card payments. Process deliveries and conduct stock takes.



Tayside Contracts

• United Kingdom
• Facilities Services
• 100 - 200 Employee

• Placement Student

  • Jan 2016 - Mar 2016

  Assesed the new school meal menus, made corrections to the recipes and assessed the ingredients for allergies. Created allergy menus for individual pupils across Tayside. Carried out market research on school meals in secondary schools across Tayside for the secondary service review and created a questionnaire for said research. Prepared and gave talks on healthy eating to primary school pupils. Attended school menu meetings and input ideas for the new school menus. Assesed the new school meal menus, made corrections to the recipes and assessed the ingredients for allergies. Created allergy menus for individual pupils across Tayside. Carried out market research on school meals in secondary schools across Tayside for the secondary service review and created a questionnaire for said research. Prepared and gave talks on healthy eating to primary school pupils. Attended school menu meetings and input ideas for the new school menus.