Payroll and Benefits

• Aug 2022 - Present

Human Resources Administrative Specialist

• Jun 2019 - Aug 2022

Administrative Specialist

• Mar 2017 - Jun 2019

Parole Revocations Parole Revocations

Contract Specialist

• Apr 2017 - Jul 2017

EarthLink /Windstream Contract Analyst

Project Analyst

• Apr 2016 - Apr 2017

Reporting on projects for Project Management Organization. Assist PM's with identifying issues and provide status on several high profile projects within organization.

Project Manager

• Feb 2014 - Apr 2016

Research circuits that have potential to be migrated off other networks to AT&T network to provide the highest network quality, service and reliability standards to customers, as well as reducing cost. Coordinate with Account Executives and customers the migration of voice and data circuits. Special project: Decommissioning of the ALLTEL Network from AT&T: YTD (as of 10/30/2015) Activity: • Total Items Disconnected: 4441 (of 5038 items from the 1/2/2015 Finance Circuit Inventory Report, that is 88%; however of the remaining 597, only 112 items remained to have disconnect orders placed, meaning 97% of Alltel Disconnect Orders had been placed.) • Total MRC $ Removed: $1,737,281.43 • Total In Year Savings: $8,662,193.33 • Total Annual Savings: $20,847,377.16 Potential YE Activity: • Total Items Disconnected: 4877 (of 5038 items from the 1/2/2015 Finance Circuit Inventory Report, that is 97%; however, it is still currently projected that 100% of the items will have had disconnect orders submitted by the end of the year). • Total MRC $ Removed: $2,347,896.09 • Total In Year Savings: $9,883,422.65 Total Annual Savings: $28,174,753.08 Show less

Project Analyst

• Dec 2011 - Aug 2013

• Order circuits for cellular site towers for the engineering division. • Coordinated testing and turn up circuits of circuits with telco, switch operations and field operations to ensure connectivity. • Troubleshoot outages and send to NOC or designated engineer. • Monthly reporting to financial analysts for billing reconciliation for CenturyTel. • Coordinated weekly calls with AT&T and CenturyTel Service Managers and CenturyTel to discuss orders and process and any outstanding issues. • Test updates that are periodically made to M6/ASAP/MSS (MetaSolv Database) to ensure they do not interfere with the responsibilities of the logical provisioning team. • Work with team and management to identify potential process improvements. Show less

Administrative Assistant

• Sep 2010 - Dec 2010

• Handles maintenance/construction requisitions for the Ouachita River Correctional Unit and sends to procurement for purchasing. • Answers phones • Maintains confidentiality with sensitive matters with inmates. • Handles maintenance/construction requisitions for the Ouachita River Correctional Unit and sends to procurement for purchasing. • Answers phones • Maintains confidentiality with sensitive matters with inmates.

Project Analyst

• Aug 1999 - Aug 2009

• Single point of contact for all ordering requirements within the Alltel Wireless and AXN networks. • Transfer data from WCIS (wireless circuit inventory system) or M6/ASAP/MSS (MetaSolv Database) into various LEC ordering tools to submit Access Service Requests. • Assist with the coordination of orders to insure that transport delivery times are met. • Work with Engineers on data integrity of M6/ASAP/MSS (MetaSolv Database), billing records and interconnection expenses. • Coordinate test and turn-up of circuits on the AXN network and the Alltel Wireless network with various LECs in order to meet transport installation timelines. • Work with network operations to ensure they receive correct information for installations and disconnects in a timely manner. • Enter circuits into repair database to ensure proper tracking for repair issues. Show less