Jennifer Tan

System Engineer at AddOn Systems Singapore
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Contact Information
us****@****om
(386) 825-5501
Location
Singapore, SG

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Experience

    • Singapore
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • System Engineer
      • Jun 2021 - Present

    • IT and Admin Support
      • Jul 2018 - Present

    • IT Services and IT Consulting
    • 1 - 100 Employee
    • IT Coordinator / Customer Service officer
      • Jul 2014 - May 2018

    • I.T. Support
      • Mar 2007 - Mar 2012

      o Provide technical support to the staff of a company with regard to their desktops & laptops o Responsible for installation configuration setup up both software, hardware and network connections in the company ensuring that all the desktops are connected to the network o Identified network problem on each assigned desktop computers/laptops o Monitored email server & web server of the company o Maintain Company Websites – uploading and downloading of files and making use of websites CMS – Content Management System, Swsoft Plesk Control Panel, cPanel o Maintained a database system and be responsible for the integrity of the data and the efficiency and performance of the system o Test New hardware before deployed or purchased o Studied and research about new software in the market that relates to the organization’s functions requirements o Prepares payment vouchers for the computer part & accessories that purchased o Coordinated with IT Products & Services to the Supplier’s o Conducted on-site user trainings and presentations as when required o Gave feedback and track all downtime on all tools required by operations o Received and carrier out instructions from the GM and the IT Director o Coordinated w/ other IT Staff and company employees on IT Related Jobs o Test new software or Web program to be use before implementing the new system and understand the behavior of software. o Conduct training for new software to be implement o Create user manual for new system to be Implement o Evaluating the needs of the company regarding purchase of new computer equipment or new software o Participates in initial consultation internal or external users for the purpose of understanding. either independently or a group for the company requirement o Create & Design of test scenarios for the testing o Execution test cases effectively within test deadlines o Submit written reports on problem and coordinate with developers for possible solutions Show less

    • I.T Assistant
      • Jun 2006 - Sep 2006

      o Maintained and monitored the entire Local Area Network is operational and ensures that there is an active internet connection. o Installed and configure new computers and other IT equipment (IP Phone) o Assisted staff with IT related problem when called upon o Identified problems and repaired software or hardware o Responded to I.T. related problem such as email problem, virus problem, printer connection problem, internet connection problem, network connection problem, software and hardware problem o Performed regular updates and maintenance o Manage inventory of all company technological assets, both hardware & software o Assisted users in resolving I.T. concerns by guiding them on possible solutions Show less

    • Channel Sales Coordinator
      • May 2002 - Mar 2006

      o Responsible for supporting the sales team in attaining the monthly sales targets as well as annual. o Maintained a healthy relationship with existing customers while opening up fresh customers o Prepared monthly, weekly or daily sales analysis o Preparing proposals, agreements, sales order, sales reports and presentations o Responsible dealing with all level of people, with existing customer and explore business opportunity o Attended tradeshows o Conducted training demo or promotions & events Show less

    • Accounting Supervisor
      • Jan 2001 - May 2002

      o Checks and ensure preparation & release of bills & collections of due from clients are done promptly o Responsibility for controls of all company financial matter o Checks and ensure preparation & release of bills & collections of due from clients are done promptly o Responsibility for controls of all company financial matter

    • Executive Secretary to the President
      • Mar 1997 - Jun 1998

      o Facilitate the organization communications and provide administrative support to the company president o Prepare, arranged, managed calendar, organized meetings, answer phone calls and kept record of company files o Facilitate the organization communications and provide administrative support to the company president o Prepare, arranged, managed calendar, organized meetings, answer phone calls and kept record of company files

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