Experience

HyBridge Solutions, Inc.

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• UKG Solutions Consultant – Advanced Scheduling

  • May 2023 - Present

  Remote employee reporting to the Delivery Manager, UKG Professional Solutions. Responsible for professional consulting leadership, best practice guidance, system and process design, application configuration, super user training, testing/go-live support and leadership, and change management. Remote employee reporting to the Delivery Manager, UKG Professional Solutions. Responsible for professional consulting leadership, best practice guidance, system and process design, application configuration, super user training, testing/go-live support and leadership, and change management.



Loyal Source Government Services

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Senior Operations Manager, Healthcare Staffing MSP Implementation

  • Apr 2022 - Mar 2023

  - Responsible for developing and implementing company’s new MSP program within the Travel Healthcare division. - Successfully replaced legacy system and implemented company’s WFM UKG/Kronos Workforce Management Scheduling & Timekeeping system for large Humanitarian travel healthcare site with over 1000+ employees. - Developed framework and process development for company’s future MSP implementation projects. o Championed company’s first Staffing VMS integration, development, and rollout. o Aligned internal resources, provided training, process development, technology enhancements and integrations. o Implemented company’s agency supplier partner panel, including contracts and on-boarding procedures. - Directed the first MSP implementation of a $150M program for the largest healthcare system in the southeast region of the US. o Developed program design. Assessed and evaluated client needs and processes including staffing and VMS technology. o Managed project plan. Engaged both client and internal resources to move the MSP implementation forward effectively and efficiently. o Developed and delivered technology and operations training for clients, suppliers, and internal staff. o Collaborated with supplier partners on proper credentialing and regulatory compliance for additional staffing needs. Show less



ProHealth Care

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Supervisor, Nursing and Agency Staffing Operations

  • Apr 2015 - Apr 2022

  Reports to the Director of Clinical Operations. Responsible for the Central Staffing and Scheduling Offices for multiple hospital locations. Ensures appropriate staffing levels for clinical Nursing departments. Provides payroll and scheduling services for 1,200 employees and 200+ third party agency contractors.• 24/7 oversight of staffing levels to meet patient care needs. Primary resource for the Bed Planning, Operations Coordinators, Central Staffing and Scheduling Offices regarding daily workflow. • Serve as PHC’s Agency Staffing MSP Client Relations Manager. Manages agency staff operations, contracts, wage/market negotiations, invoicing, payroll, process development, data collection and reporting. Create and host quarterly business reviews for VP/Director teams.• Clinical Operations expert and Steering committee member for UKG Kronos. Collaborates with IT and other departments on new system builds, testing and implementation. Invited to speak at UKG Kronos Annual conferences on successful implementations.• Championed a multi-year process to develop and create proper job descriptions for direct report teams. Roles were defined and changes resulted in a promotion and significant increase in hospital title ranking for the employees.• Strong communicator with excellent team building skills with both internal and external business relationships. Provide ongoing recognition, feedback, development and accountability for success Show less

• Clinical Scheduling Coordinator

  • Jul 2013 - Apr 2015

  Reported to the Director of Clinical Operations. Responsible for the creation and implementation of staff schedules and management of staffing needs for multiple inpatient nursing departments across multiple hospital campus locations. • Scheduled nursing and related clinical staff in designated patient care units in accordance with established procedures and staffing standards.• Managed relationships with agency staffing suppliers.• Maintained and performed schedule and timecard changes in Kronos timekeeping system. Evaluated Kronos proficiency for new Charge Nurses on the units, train them on procedures, and approve access once proficient.• Evaluated nursing unit position control reports. Verified employee work hours, budget targets, time off and position vacancies. Reported findings and inconsistencies. Collaborated with unit managers for temporary replacement and hiring recommendations. Show less

• Bed Planner / Clinical Staffing Coordinator

  • Jul 2011 - Jul 2013

• Health Unit Coordinator

  • Jul 2008 - Jul 2011



Bryon Riesch Paralysis Foundation

• Waukesha, Wisconsin, United States

• Home Health Aide

  • 2004 - 2011

  Provided daily assistance for a quadriplegic male with dressing, bathing, toileting, wheelchair/sideboard transfers and additional personal care tasks. Performed physical therapy and range of motion exercises. Provided daily assistance for a quadriplegic male with dressing, bathing, toileting, wheelchair/sideboard transfers and additional personal care tasks. Performed physical therapy and range of motion exercises.