Jennifer Stroud

Operations Manager of Electronic Delivery/ Cards at Air Academy Federal Credit Union
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Colorado Springs Area, US
Skills

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Experience

  • Air Academy Federal Credit Union
    • United States
    • Financial Services
    • 1 - 100 Employee
    • Operations Manager of Electronic Delivery/ Cards
      • Dec 2017 - Present

    • Consumer Loan Underwriter
      • Mar 2016 - Dec 2017

    • Branch Manager
      • Dec 2005 - Oct 2016

      -Providing exceptional service to members.-Handling escalated situations-Matching products and services to member needs.-Completing daily branch procedures and tasks. Including balancing ATM's and branch.Helping with teller transactions, consumer loans, and various accounts when necessary.-Coaching staff to meet branch and credit union goals.-Scheduling-Managing time cards (ADP)-Providing sales training to new front line staff-Managing sales numbers, all branches scorecards, and incentive reports for operations staff- Branch liaison for electronic services to assist with choosing and implementation

Education

  • University of Colorado Colorado Springs
    Business Administration
    2007 - 2008
  • Pikes Peak Community College
    Business Administraion
    2009 -

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