Jennifer Street
Human Resources Manager at itopia- Claim this Profile
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English Native or bilingual proficiency
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Spanish Elementary proficiency
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Swahili Elementary proficiency
Topline Score
Bio
Credentials
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HR Miami (Greater Miami Society for Human Resources Management)
HR Miami (Formerly Greater Miami SHRM)Jan, 2021- Sep, 2024 -
Certified Tour Guide / Director
ITMI - International Tour Management Institute -
Forum - Advanced Communication Tools & Technologies
Landmark -
SHRM - Senior Certified Professional (SHRM-SCP) (in progress to receive 2022)
SHRM
Experience
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itopia
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Information Technology & Services
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1 - 100 Employee
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Human Resources Manager
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Feb 2021 - Present
Direct the routine functions of the HR department including onboarding, offboarding, compensation and benefits, employee handbook updates, policies and procedures, compliance with federal, state and local laws. Create and analyze HRIS dashboards and reports to support strategic initiatives and partner with the leadership team to execute the organization’s human resource and talent strategy. Creates learning and development programs that provide internal development opportunities for employees. Responsible for benefits management and audit documentation. Operates as the system administrator for the HRISystem. Collaborates with the CEO to create presentations for business stakeholders and internal projects.
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Tour Director / Tour Manager in Africa, Australia, Europe & North America
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2012 - 2020
Problem-solved and maintained composure in highly stressful and diverse environments. Interacted and partnered with people at all levels - locals, clients, and vendors in a diplomatic and culturally sensitive manner. Led groups of 10-50 clients, on 8-20 day tours of multiple cities, national parks, and world heritage sites in Africa, Australia, Europe, and North America. Managed all logistics and details (i.e. itineraries, accommodations, restaurants, food restrictions, chartered motor coaches, vessels, and flights, safety protocol, medical emergencies, etc.) Maintained company goal of 75% repeat clientele. Laid off due to the pandemic.
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Gibraltar Private Bank & Trust
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United States
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Banking
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1 - 100 Employee
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Vice President of Best Practices & Special Projects
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2006 - 2011
Partnered with business leaders to implement and execute HR strategies focused on talent management, organizational effectiveness, workforce planning, and employee engagement. Acted as liaison between sales and operations to eliminate redundancy and antiquated systems. Provided management consulting, executive coaching and sales training Trained colleagues on a quarterly basis, led successful change management in sales processes and instituted formal communication channels for inquiries and distribution of best practices. Initiated problem-solving meetings and team-building exercises for management & C-level executives. Resigned after the stock market crash for an opportunity to travel internationally.
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Jordan Dynamics, Inc.
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United States
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Insurance
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1 - 100 Employee
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Director of Operations & HR Consulting
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2003 - 2005
Balanced role of employee advocate while protecting the organization; handled employment practice issues, directed logistics, negotiated leases and procured vendors for space planning and facilities expansion. Researched software for customer relationship management (CRM) and commission tracking. Provided support and guidance to management when complex, specialized, and sensitive questions arise. Traveled to assigned regions and client facilities to conduct training, coaching, consulting, etc. Resigned for a better opportunity.
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Equitrac
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United States
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Software Development
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1 - 100 Employee
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Human Resources Generalist
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2001 - 2003
Managed employee benefits, and HR policies and procedures for manufacturing, call center, and clerical employees in Canada, United Kingdom, and the United States of America. Orchestrated the turnaround of the HR department’s negative image to a friendly, customer-service oriented, resource center for managers and employees with prompt response to employee inquiries, etc. Persuaded C-level executives to invest in a new HRISystem (ADP Workforce) and increase benefits package. Increased participation in the annual holiday party by 30%, blood drive by 50%, and Corporate Run by 90%. Resigned for a better opportunity.
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Auxis
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United States
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Outsourcing/Offshoring
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700 & Above Employee
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Administrative Manager & Human Resources Generalist
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1999 - 2000
Developed employee handbook, and policies and procedures, new hire onboarding, training. Negotiated contracts and procured vendors for fast growing tech company expansion. Managed administrative and facilities staff, benefits, worker’s compensation, H-1B visas, HRISystem, etc. Laid off due to Dot-Com crash. Developed employee handbook, and policies and procedures, new hire onboarding, training. Negotiated contracts and procured vendors for fast growing tech company expansion. Managed administrative and facilities staff, benefits, worker’s compensation, H-1B visas, HRISystem, etc. Laid off due to Dot-Com crash.
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Education
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Webster University
Bachelor of Arts - BA
Community
