HR and Operations Director

• Jun 2022 - Present

School Buisness Manager

• Sep 2018 - Jun 2022

HR Manager HR Adviser Administration Manager Health and Safety Project Management HR Manager HR Adviser Administration Manager Health and Safety Project Management

School Business Manager

• Nov 2017 - Aug 2018

Vice Chair

• Sep 2002 - Apr 2018

Vice Chair of governing body for special needs school Recently(March 2015) had an ofsted inspection and school was rated good highlighting the fantastic work the Teaching Assistands do in the class Vice Chair of governing body for special needs school Recently(March 2015) had an ofsted inspection and school was rated good highlighting the fantastic work the Teaching Assistands do in the class

Academy Office Manager

• Oct 2016 - Nov 2017

Responsible for the smooth running of the office by planning work schedules, delegation of work, liaising with senior staff, maintaining records of staff and induction of new staff. Assisting with recruitment and selection of administrative staff. Maintain various school computerised databases of pupil and staff information which includes updating pupil and staff information and producing reports when required, CENSUS, assist with production of pupil records of achievement. Child protection /safeguarding. Carry out administrative and clerical duties as required Show less

Interim School Office Manager

• Apr 2016 - Jul 2016

Responsible for the smooth running of the office by planning work schedules, delegation of work, liaising with senior staff, maintaining records of staff and induction of new staff. Assisting with recruitment and selection of administrative staff. Maintain various school computerised databases of pupil and staff information which includes updating pupil and staff information and producing reports when required, CENSUS, assist with production of pupil records of achievement. Child protection /safeguarding. Carry out administrative and clerical duties as required Show less

Senior Administrator

• Mar 2016 - Apr 2016

School Administration Officer: Meeting and Greeting parents, visitors, contractors and governors Mail merge letters, booking meetings Updating newsletters and distributing to parents, governors, prospective parents Managing exclusions/attendance Updating SIMS Updating database with pupil absences, appointments Answering telephone School Administration Officer: Meeting and Greeting parents, visitors, contractors and governors Mail merge letters, booking meetings Updating newsletters and distributing to parents, governors, prospective parents Managing exclusions/attendance Updating SIMS Updating database with pupil absences, appointments Answering telephone

School Administrative Officer

• Jan 2016 - Mar 2016

Meeting and Greeting parents/contractors/visitors Updating pupil records on Scholarpack SIMS.NET Managing register Managing school minibus Providing a PA role for Headteacher and School Business Manager Meeting and Greeting parents/contractors/visitors Updating pupil records on Scholarpack SIMS.NET Managing register Managing school minibus Providing a PA role for Headteacher and School Business Manager

Exam Invigilator

• Dec 2015 - Feb 2016

Invigilating the examinations for Year 7 Invigilating the examinations for Year 11 Invigilating the examinations for Year 7 Invigilating the examinations for Year 11

Telephone Gateway Assessor

• Nov 2015 - Jan 2016

To provide a quality service to clients through both telephone and digital gateway assessment by supplying accurate, personalised, relevant information and guidance on a range of issues including but not limited to benefits, debt, housing, immigration, employment. To provide a quality service to clients through both telephone and digital gateway assessment by supplying accurate, personalised, relevant information and guidance on a range of issues including but not limited to benefits, debt, housing, immigration, employment.

Volunteer Gateway Assessor/Homesearch Support

• Mar 2014 - Jan 2016

Assessing client’s problems using sensitive listening and questioning skills Identifying key information Confidence to use our approved websites, scripts, diagnostic tools as necessary Identifying and summarising the essence of the problem Establishing what the client wants Assessing and agreeing the next step taking into consideration the clients ability, the complexity of the problem and the bureaux’s resources Referring clients appropriately using knowledge of the client’s needs, agreed protocols, and resources available Making arrangements for appointments and informing clients of what is required of them and what to expect Signposting clients appropriately to suit their needs following agreed protocols Providing clients with discrete advice appropriate to their individual needs IT skills to record all information during gateway assessment interviews onto the database Show less

Project Manager

• Nov 2015 - Dec 2015

To project manage the reorganisation of the school support staff to improve efficiency and effectiveness. To project manage the reorganisation of the school support staff to improve efficiency and effectiveness.

Group ESF Manager

• Jun 1991 - Jun 2015

Managing ESF contracts mainly for Troubled Families, ESA Customers and Young People.Manage joint working relationships with local organisations that will contribute to the delivery of JCP Operational Objectives.Visiting internal and external stakeholders buidling collaborative working relationships to deliver against key objectives and performance measures.Facilitating effective working relationships to deliver performance outcomes in line with contractual obligationsFacilitating LHC TFEA networking meetings to enhance collaboration with the LA's.Act as the interface and provide detail for briefings.Contribute to Contract Peformance Reviews across London and Home Counties also East of EnglandAttend external meetings as a representative of DWP.To lead and line manage staff.To lead the commitment to a continuous improvement culture, visibly encouraging and supporting staff at all levels to developOperate flexibility responding to emerging demand by Line ManagerTo respond to any ad hoc requests from Directors, Minister and Line Manager Show less

Operations Manager at DWP

• Jun 1991 - May 2013

Managing frontline services utilising staff resources of approximately 100 staff units from 2 locationsManaging Prison Advisers to provide seamless JCP offerDelivering advisory services in one of the most deprievd wards in the country from a local skills community hubResponsibility for delivery of jobcentre services, welcoming providers/partners, signposting to advisory teams and benefit centre as necessary, following the accessing jobcentre services delivery model, while proactively ensuring a work first enviroment Proactively support my team ensuring that good performance and behaviours are effectively rewarded and poor performance is effectively tackled, ensuring Monthly People Promise meetings/observations are planned and take place with team, agreeing and monitoring development and improvement plansTo visibly be a positive role model within my office, showing passion, pace and purpose, working in partnership with and supporting all colleagues, within and across the district to deliver business results.Proactive in identifying, implementing and leading more effective and efficient ways of working, to deliver business results.To ensure that all customers are actively supported to conduct jobsearch and acesss our servces by digital methods.Attending local authority meetings to build effective working relationships with DWPMentoring junior staffRepersenting DWP at various forums Show less

Governor

• May 2011 - May 2015

Governor in an independent school Governor in an independent school