Experience

Stow-Munroe Falls City School District

• Primary and Secondary Education
• 200 - 300 Employee

• Spanish Teacher

  • Aug 2014 - Present



The University of Akron

• United States
• Higher Education
• 700 & Above Employee

• Assistant Lecturer of German

  • Aug 2014 - Present



Stow-Munroe Falls City School District

• Primary and Secondary Education
• 200 - 300 Employee

• Long Term Substitute Spanish Teacher

  • Aug 2013 - Jun 2014

  I taught 6 classes of Spanish II daily and mentored 2 students of German who were completing an online course. I taught 6 classes of Spanish II daily and mentored 2 students of German who were completing an online course.



the LEGO Group

• Denmark
• Manufacturing
• 700 & Above Employee

• Consumer Service Advisor and Standards Administrator

  • Aug 2011 - Jul 2013

  Consumer service advisor (German and Spanish language) for the LEGO Group in Slough, England. I provided consumer-focused service and consistently achieved the highest scores possible for Net Friendliness and Net Promoter indexes (consumer satisfaction with our service). As Standards Administrator I ensured that the processes outlined in our standardized call flows were maintained up to date, that new ones were created as necessary, and that they were being used most effectively by our consumer service advisors. I questioned processes, thought of improvements, and communicated changes to the advisors. Additionally, I enjoyed stepping in as a substitute induction trainer and I regularly supported my colleagues as a Point Person, answering their questions and helping them come up with solutions. Show less



Woodmore County School System

• Summer Migrant Program ACCESS ESL teacher

  • Jun 2011 - Jul 2011

  I travelled to migrant worker camps to teach English to workers or family members between the ages of 3 and 21. I created a unique lesson for each student or group every day. I travelled to migrant worker camps to teach English to workers or family members between the ages of 3 and 21. I created a unique lesson for each student or group every day.



Woodmore High School

• Education Administration Programs
• 1 - 100 Employee

• Substitute Spanish Teacher

  • May 2011 - Jun 2011

  Long-term substitute for Spanish teacher on maternity leave. Taught 7 periods daily, levels I and II. Long-term substitute for Spanish teacher on maternity leave. Taught 7 periods daily, levels I and II.



Bowling Green State University

• United States
• Higher Education
• 700 & Above Employee

• Graduate Teaching Assistant and Graduate Assistant

  • Sep 2007 - Jun 2010

  Taught my own Spanish 101 courses for two semesters. Tutored in Spanish/German for four semesters. Taught my own Spanish 101 courses for two semesters. Tutored in Spanish/German for four semesters.



Paedagogischer Austauschdienst and Fulbright Organization

• Bonn and Leer, Germany

• English Teaching Assistant

  • Sep 2005 - Jun 2007