Senior Director

• Nov 2022 - Present

Revenue Management Upscale Brands Revenue Management Upscale Brands

Board Member, Americas

• Jan 2022 - Present

Vice President Revenue Optimization for the Americas

• Jun 2019 - Nov 2022

Remotely lead a team of 32 revenue generating professionals in maximizing ~1billion in annual top line revenue. • Manage $7.7m annual operating budget, for Revenue Optimization Services, Strategy, Systems and Analytics. • Renegotiated enterprise-level contracts for multiple data analytics and revenue management vendors during Radisson Hotel Group separation of regions resulting in a zero-cost increase. • Successfully navigated through pandemic season ensuring customers, owners & operators needs were anticipated, met, and exceeded expectations with twelve consecutive months of RGI gain. • Re-established the “revenue for hire” program for franchise hotels; hotels on service performing at a 9.7% market share premium compared to hotels not on service. Show less

Senior Director Revenue Management Service Operations

• Aug 2012 - Apr 2019

Promoted to lead of team of 80+ team members, servicing 20 brands, overseeing the franchise revenue management service group. Redesigned and led the growth of Wyndham's revenue management service program from 150 hotels to 900 hotels in 2 years. Hotels on service consistently outperformed hotels not on service 3+ points in market share. Responsible for a $10m budget, including oversight of team growth (recruiting/hiring/training), leading the development of program tools and leading the re-engineering of the program. Partnered with IT/Project Management as the subject matter expert for a project transforming the PMS and CRS technologies for 6000+ properties in North America. Show less

Contribution Manager

• May 2005 - Nov 2011

Project Managemen Team for the execution of the automated revenue managment technology for North America. Responsible for increased market share in SouthWest and Rocky Mountain airport and off-airport locations. Increased revenue per transaction through inventory and rate management of over 60,000 cars. Project Managemen Team for the execution of the automated revenue managment technology for North America. Responsible for increased market share in SouthWest and Rocky Mountain airport and off-airport locations. Increased revenue per transaction through inventory and rate management of over 60,000 cars.

Small Business Owner

• Aug 2001 - Nov 2006

Responsible for all aspects of business beginning with business plan. Created marketing program, loyalty program and sales opportunites. Partnered with local officials and sponsored youth baseball. Increased sales to over 5 300K through diverse offerings allowing for 12 month/year operations. Responsible for all aspects of business beginning with business plan. Created marketing program, loyalty program and sales opportunites. Partnered with local officials and sponsored youth baseball. Increased sales to over 5 300K through diverse offerings allowing for 12 month/year operations.

Director of Revenue Management

• May 1997 - May 2005

Soho Grand Hotel, TriBeCa Grand Hotel, Sheraton on the Hudson Soho Grand Hotel, TriBeCa Grand Hotel, Sheraton on the Hudson

Director Of Revenue Management

• May 1995 - May 1997

Pre-Opening/Opening Team responsible for all aspects of creating the revenue managment and reservations team including staffing, budgeting and executing RM strategy in highly dynamic NYC market. Member of the revenue managment task force for Omni Hotels & Resorts. Pre-Opening/Opening Team responsible for all aspects of creating the revenue managment and reservations team including staffing, budgeting and executing RM strategy in highly dynamic NYC market. Member of the revenue managment task force for Omni Hotels & Resorts.

Director Of Revenue Management

• May 1990 - May 1995

Promoted from Hyatt Corporate Training Program to Rooms Division Operations including Front Dek Operations, PBX and Reservations. Member of the Hyatt Hotels & Resorts Revenue Management Task Force. Promoted from Hyatt Corporate Training Program to Rooms Division Operations including Front Dek Operations, PBX and Reservations. Member of the Hyatt Hotels & Resorts Revenue Management Task Force.

Corporate Internship Program

• May 1989 - Jan 1990