Sales and Design Assistant

• Sep 2020 - Present

Administrative Assistant

• May 2020 - Sep 2020

Care Operations - Chat Team Lead

• Jun 2015 - Jun 2019

- Respond to customers in a quick and professional manner - Provide technical support for security system issues - Guide customers through installation and equipment programming of their systems - Create and send contract documents for review and finalization - Train new agents for department - Team scheduling - Event Coordinating Volunteer - Respond to customers in a quick and professional manner - Provide technical support for security system issues - Guide customers through installation and equipment programming of their systems - Create and send contract documents for review and finalization - Train new agents for department - Team scheduling - Event Coordinating Volunteer

Project Coordinator

• May 2010 - May 2015

- Timely resolution of customer concerns and conflicts - Handled multiple projects simultaneously in a timely manner - Supervised, trained, and achieved maximum productivity and efficiency from staff - Created and organized presentations and brochures for use by sales personnel - Maintained monthly shipping budget by coordinating with various courier services - Ensured proper documentation/registration forms were completed for all domestic/international packages and business trips - Held meetings with salesmen and laboratory staff to update reports and sharpen services Show less

Sales Representative

• Jan 2010 - May 2010

- Daily interaction with personnel and customers on all levels - Performed prompt and courteous service when entering orders - Regularly operated switchboard and fulfilled customer complaints - Completed day to day office operations - Opened and closed invoices - Daily interaction with personnel and customers on all levels - Performed prompt and courteous service when entering orders - Regularly operated switchboard and fulfilled customer complaints - Completed day to day office operations - Opened and closed invoices

Head Cashier

• Oct 2008 - Jan 2010

- Responsible for providing the best service to customers - Monitor process of financial reports - Maintained cleanliness and neatness throughout the store - Kept track of inventory and ordered merchandise accordingly - Opened, closed and balanced register - Responsible for providing the best service to customers - Monitor process of financial reports - Maintained cleanliness and neatness throughout the store - Kept track of inventory and ordered merchandise accordingly - Opened, closed and balanced register

Fork Lift Operator

• Aug 2007 - Oct 2008

- Correctly and efficiently moved product throughout warehouse and followed proper stocking procedures - Worked at a rapid, safe pace to meet deadlines - Verified and recorded the count and conditions of product before being shipped - Restocked and maintained a cleanly work environment - Abided by GMP and HACCP standard procedures - Correctly and efficiently moved product throughout warehouse and followed proper stocking procedures - Worked at a rapid, safe pace to meet deadlines - Verified and recorded the count and conditions of product before being shipped - Restocked and maintained a cleanly work environment - Abided by GMP and HACCP standard procedures