Experience

Dr. Vranjes Firenze

• Italy
• Retail Luxury Goods and Jewelry
• 1 - 100 Employee

• Assistant Manager

  • Mar 2022 - Present

  • StoreManagement&OperatingProcedures • AssessingBrand'scontributioninQatarMarket • EnsuringKPIsareinplaceandTargetsmet • Trainingemployees • CustomerService • Deliverexcellentsellingskills,actingasarolemodelforteammembers • ClearlyandconciselycommunicateallKPI’stargetstoteammembers • Monitorindividualteammembers’performanceandreviewtheirprogresstowardsKPI’sand deliver balanced construction feedback to ensure achievement of individual /boutique/company goals, and offer clear concise feedback on areas of improvements. • StockManagement • AdherestovisualmerchandisingguidelinesandprotocolstoensureBoutiqueimageand standards are maintained • BrandReportingonWeekly,MonthlyandQuarterlybasis Show less



Jo Malone London

• United Kingdom
• Personal Care Product Manufacturing
• 400 - 500 Employee

• Stylist

  • Mar 2020 - Mar 2022

  • ProvideJomaloneLuxuryServiceexperiencetoallcustomersandachieveservicetargets • SellThroughofNewCollectionandBaseline • Maintain100%productknowledgetoaiddeliveryofqualitycustomerserviceinorderto maximize customer sales • Adviseclientsonproducts • Ensurestorestandardsaremaintainedconsistently • Ensurenoopportunityislosttolinksalesandincreaseprofitability • ReceivingandOrganizingStock • Maintainacleanworkenvironment,schematicallyorganizeproductsandtesterswithguidelines • ProvideJomaloneLuxuryServiceexperiencetoallcustomersandachieveservicetargets • SellThroughofNewCollectionandBaseline • Maintain100%productknowledgetoaiddeliveryofqualitycustomerserviceinorderto maximize customer sales • Adviseclientsonproducts • Ensurestorestandardsaremaintainedconsistently • Ensurenoopportunityislosttolinksalesandincreaseprofitability • ReceivingandOrganizingStock • Maintainacleanworkenvironment,schematicallyorganizeproductsandtesterswithguidelines



Central Military Hospital

• Mental Health Care
• 300 - 400 Employee

• Sergeant

  • May 2019 - Mar 2020

  •Communication (Emails, Arranging meetings...) •Maintain records for staff •Create and modify staff reports, memos and letters •Conduct research about patients, take care and solve complaints/queries •Check on employees’ attendance •Conduct new employee orientation •Communication (Emails, Arranging meetings...) •Maintain records for staff •Create and modify staff reports, memos and letters •Conduct research about patients, take care and solve complaints/queries •Check on employees’ attendance •Conduct new employee orientation



Bellevue Medical Center - Lebanon

• Lebanon
• Hospitals and Health Care
• 200 - 300 Employee

• Executive Assistant

  • Apr 2016 - Sep 2017

  •Communication (Emails, Arranging meetings...) •Recruitment Process: Manage the full cycle recruiting process, including sourcing, screening and interviewing candidates •Schedules •Minutes of Meeting •Maintain records for Staff •Conduct Research, compile data to the presentation of Nursing director •Maintain inventory of office equipment and supplies •Maintain office calendar to coordinate work flow and meetings •Participate in performance improvement activities •Create job descriptions and post on various websites to attract new candidates within the target market •Arrange and administer new hire employment documentation •Inform applicants on pre-employment requirements which could be a combination of these documents: college diploma, transcript of records, employment certificate, last 2 pay slips and character references •Conduct new employee orientation •Review and maintain employee punches to ensure correct pay each pay period •Maintain employee's files, accurate records and confidentiality Show less