Experience

The Pacific Financial Group, Inc.

• United States
• Investment Management
• 1 - 100 Employee

• Business Applications Manager

  • Jul 2022 - Present

  Bellevue, Washington, United States Collaborate with internal teams on optimization of systems and digital processing and workflows. Champion the company’s technology vision, strategies, and goals. Engage with business leaders and users to understand how changes in processes, products, services, and systems can improve efficiencies and add value. Supervise and support the Business Applications team. Collaboration and oversight over our outsourced technology partners. Contribute to identify, vet, and manage digital automation… Show more Collaborate with internal teams on optimization of systems and digital processing and workflows. Champion the company’s technology vision, strategies, and goals. Engage with business leaders and users to understand how changes in processes, products, services, and systems can improve efficiencies and add value. Supervise and support the Business Applications team. Collaboration and oversight over our outsourced technology partners. Contribute to identify, vet, and manage digital automation related vendors.

• Business Analyst

  • Jan 2020 - Jul 2022

• Project Manager

  • Nov 2014 - Jan 2020

  Focused on improving operational processes, coordinating IT infrastructure efforts, deploying new technologies and developing resolutions to improve productivity and client satisfaction.

• Director of Operations

  • Sep 2013 - Nov 2014

• Portfolio Analyst

  • Apr 2011 - Aug 2013

  Provide research and analysis support to Portfolio Management team. Supervise Technical Operations team of 4 employees. Create weekly market update for distribution to Marketing and Sales team. Prepare weekly and monthly performance reports for Marketing and Sales team. Create portfolio reports to be used in client presentations.

• Operations Analyst

  • Aug 2007 - Apr 2011

  Implement portfolio allocation changes as instructed by Portfolio Management Team. Submit trades via custodial web-based trading platforms to multiple custodians. Review trades for proper execution. Daily PFG Mutual Funds reconciliation. Review redemptions, subscriptions, dividends and fees in five proprietary mutual funds. Maintain ten portfolio composites and generate composite performance on monthly basis. Place trades in client accounts for check requests, investment changes and… Show more Implement portfolio allocation changes as instructed by Portfolio Management Team. Submit trades via custodial web-based trading platforms to multiple custodians. Review trades for proper execution. Daily PFG Mutual Funds reconciliation. Review redemptions, subscriptions, dividends and fees in five proprietary mutual funds. Maintain ten portfolio composites and generate composite performance on monthly basis. Place trades in client accounts for check requests, investment changes and resignations.



Mutual of America Financial Group

• United States
• Financial Services
• 700 & Above Employee

• Associate Service Manager

  • Apr 2007 - Aug 2007

  Lynnwood, Washington, United States Worked closely with retirement plan sponsors on complex issues such as annual 5500 filings, non-discrimination testing, eligibility determination, audits, and DOL regulations. Provided excellent support to regional sales staff by creating internal tracking spreadsheet to facilitate communication of sales figures between service staff and regional sales force. Proactively informed sales staff of asset retention opportunities.

• Assistant Service Manager

  • Mar 2006 - Apr 2007

  Lynnwood, Washington, United States Demonstrated ability to accurately communicate detailed retirement plan provisions to plan participants. Provided guidance to retirement plan sponsors regarding core plan administration functions by telephone and written correspondence. Trained plan sponsors on our web-based plan administration system.

• Senior Correspondent

  • Sep 2003 - Mar 2006

  Lynnwood, Washington, United States Processed retirement plan distributions and account maintenance requests. Maintained compliance with internal procedures and external regulatory requirements