Jennifer Robinson
Customer Service Representative at NPC, Inc. Integrated Print & Digital Solutions- Claim this Profile
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Spanish Native or bilingual proficiency
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English Native or bilingual proficiency
Topline Score
Bio
Experience
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Customer Service Representative
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Jun 2015 - Present
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STAS picture hanging systems
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Netherlands
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Building Materials
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1 - 100 Employee
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Executive Assistant
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Nov 2013 - Apr 2015
• Staff & Office support • Opening and handling of all client and business files • Sales • Client maintenance and support • Oversaw inventory and office supply purchases. • Supported CEO and CFO through personal document management, calendar organization and meeting preparation. • Staff & Office support • Opening and handling of all client and business files • Sales • Client maintenance and support • Oversaw inventory and office supply purchases. • Supported CEO and CFO through personal document management, calendar organization and meeting preparation.
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Senior Loan Processor & Real Estate Assistant
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Nov 2008 - Aug 2013
Confirmed property value using various reports including BPO’s & Appraisals. Reviewed Credit Report to determine credit worthiness and amount of debt. Assisted management with tracking, status, and closing reports. Reviewed, processed, closed and administered customer loan proposals. Reviewed and edited loan agreements to ensure accuracy. Complied with regulatory requirements, including USA Patriot Act and Privacy Act. Reviewed financial statements. Received “Closer of the Year” award. Maintained strict confidentiality of bank records and client information. Maintained friendly and professional customer interactions.
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Archer Land Title
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Real Estate
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1 - 100 Employee
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Administrative Assistant / Title Processor / Closer and Funder
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Oct 2005 - Nov 2008
Gained valuable knowledge & experience in the mortgage industry while funding, closing and reviewing various financial documents and loans. Promoted from Administrative Assistant to Closer within weeks of starting position. Staff & management support. Consistent in ordering titles, mortgage history & payoffs. Ordered Home Owners & Flood Insurance. Ordered Surveys. Confirmed appraisal orders. Revised Mortgagee Clause and made corrections to Title. Independently funded over 60 loans a month. Exceeded funding time frame from 4 days to 3. Praised for being easy to work with. Produced error free packages when post closing. Certified Florida Public Notary. Recording Deed, Mortgage and Title Documents to Clerk of the Courts
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Rico Sun Tours
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United States
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Hospitality
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1 - 100 Employee
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Administrative Assistant
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Jun 2004 - Sep 2005
Reported directly to Vice-President in managing day to day activities such as meetings, reports & schedules. Assist staff in daily, individual & group tour schedules. In charge of airline crew member reservations. Tour coordinator. PR Tourism Company tour and transportation coordinator. Updated Website. Tour descriptions. Yearly tariff book. Staff and office support. Reported directly to Vice-President in managing day to day activities such as meetings, reports & schedules. Assist staff in daily, individual & group tour schedules. In charge of airline crew member reservations. Tour coordinator. PR Tourism Company tour and transportation coordinator. Updated Website. Tour descriptions. Yearly tariff book. Staff and office support.
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Education
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Universidad InterAmericana
BS, Biology