Jennifer Roberts

Service Support Officer at ECH Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
AU
Skills

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Credentials

  • DCSI Child Related Employment
    Department for Communities and Social Inclusion
    Feb, 2017
    - Nov, 2024
  • National Police Clearance
    -
    Aug, 2016
    - Nov, 2024
  • Temp of the Month
    Talent Options
    Sep, 2017
    - Nov, 2024

Experience

  • ECH Inc.
    • Australia
    • Wellness and Fitness Services
    • 100 - 200 Employee
    • Service Support Officer
      • Nov 2017 - Present

      Working in the Finance Department handling email enquiries, actioning requests from all sites, answering billing enquiries and actioning them accordingly. Data Entry using ComCare, Dynamics AX, PeoplePoint and TRIM. Working in the Finance Department handling email enquiries, actioning requests from all sites, answering billing enquiries and actioning them accordingly. Data Entry using ComCare, Dynamics AX, PeoplePoint and TRIM.

  • Shared Services SA
    • Adelaide, Australia
    • Administration Support Officer
      • Oct 2017 - Nov 2017

      Temporary Assignment. ASO2. Assisting with finding past and sorting current employee timesheets. Data entry using CHRIS21. Temporary Assignment. ASO2. Assisting with finding past and sorting current employee timesheets. Data entry using CHRIS21.

  • ECH Inc.
    • Australia
    • Wellness and Fitness Services
    • 100 - 200 Employee
    • Service Support Officer
      • May 2017 - Sep 2017

      Temporary Assignment. Working in the Finance Department handling email enquiries, actioning requests from all sites, answering billing enquiries and actioning them accordingly. Data Entry using ComCare, Dynamics AX, PeoplePoint and TRIM.

    • Member Services Officer
      • Feb 2017 - Apr 2017

      Temporary Assignment. Working as part of the Member Connect Team answering telephone queries from members, internal & external staff and the general public. Data Entry.

  • Beerenberg Pty Ltd
    • Australia
    • Food & Beverages
    • 1 - 100 Employee
    • Data Entry Operator
      • Dec 2016 - Feb 2017

      Temporary Assignment. Loading confidential information into a new in-house production system. Also briefly logged purchase orders in Attache. Temporary Assignment. Loading confidential information into a new in-house production system. Also briefly logged purchase orders in Attache.

  • ECH Inc.
    • Australia
    • Wellness and Fitness Services
    • 100 - 200 Employee
    • Data Entry Operator
      • Sep 2016 - Nov 2016

      Temporary Assignment. Entering confidential client data into new system ComCare. Trained new temp staff in the use of ComCare and procedures. Also handled rostering/scheduling of home support team members for in-home member services. Temporary Assignment. Entering confidential client data into new system ComCare. Trained new temp staff in the use of ComCare and procedures. Also handled rostering/scheduling of home support team members for in-home member services.

  • Beerenberg Pty Ltd
    • Australia
    • Food & Beverages
    • 1 - 100 Employee
    • Data Entry Operator
      • Sep 2016 - Sep 2016

      Temporary Assignment. Loading of confidential recipes into the new in-house production system. Temporary Assignment. Loading of confidential recipes into the new in-house production system.

  • Venture Holidays
    • Product Database Assistant
      • Apr 2007 - Jul 2016

      Responsible for the initial loading and ongoing maintenance of contracts and rates into the internal reservations database. Also assisted in the production of annual brochures.

    • Senior Reservations Consultant
      • Dec 2002 - Sep 2008

      Selling USA, Canada, Europe and Middle East product direct to travel agents. Assisted the Product Manager with the implementation of the Europe product and brochure in 2003.

  • Globus family of brands Australasia
    • Sydney Area, Australia
    • International Reservations Consultant
      • May 1992 - Nov 2002

      Was an international reservations consultant who was also responsible for overseeing other areas of the company such as groups, airfares/ticketing, inventory, brochure proof-reading, etc. Spent approx. 5 years in charge of handling all facets of 8 general sales agents throughout Asia and South Africa, including organising annual sales meetings in Bangkok and Kuala Lumpur. Was an international reservations consultant who was also responsible for overseeing other areas of the company such as groups, airfares/ticketing, inventory, brochure proof-reading, etc. Spent approx. 5 years in charge of handling all facets of 8 general sales agents throughout Asia and South Africa, including organising annual sales meetings in Bangkok and Kuala Lumpur.

  • Orient Pacific Holidays Pty Ltd.
    • Australia
    • Leisure, Travel & Tourism
    • Reservations Consultant
      • Aug 1991 - Apr 1992

      Primarily based on reception, I was responsible for vetting phone calls, invoicing, documentation, in/out mail, daily banking. I also made travel bookings to the South Pacific Islands (ie. Fiji, Tahiti, Cook Islands, Samoa, Vanuatu, New Caledonia and the Solomon Islands). Primarily based on reception, I was responsible for vetting phone calls, invoicing, documentation, in/out mail, daily banking. I also made travel bookings to the South Pacific Islands (ie. Fiji, Tahiti, Cook Islands, Samoa, Vanuatu, New Caledonia and the Solomon Islands).

  • Thredbo Resort
    • Australia
    • Hospitality
    • 1 - 100 Employee
    • Reservations Consultant
      • May 1991 - Jul 1991

      Responsible for booking accommodation for clients at the various accommodation properties in Thredbo. Responsible for booking accommodation for clients at the various accommodation properties in Thredbo.

  • Pacific Island Travel Centre
    • Sydney, Australia
    • Reservations Consultant
      • Apr 1990 - Nov 1990

      Primarily selling flights and accommodation to Norfolk and Lord Howe Islands. Primarily selling flights and accommodation to Norfolk and Lord Howe Islands.

  • Harvey World Travel
    • Travel Arrangements
    • 300 - 400 Employee
    • Corporate Domestic Consultant
      • Feb 1990 - Mar 1990

      Booking domestic flights and accommodation for corporate clients. Booking domestic flights and accommodation for corporate clients.

  • Harvey World Travel
    • Travel Arrangements
    • 300 - 400 Employee
    • Domestic Reservations Consultant
      • Jul 1989 - Sep 1989

      Booking domestic travel for clients. Booking domestic travel for clients.

Education

  • Adelaide TAFE
    AFTA ADTECH Travel Training Course
    1989 - 1989
  • Pride's Business College
    Certificate, Word Processing
    1991 - 1991
  • Strathalbyn High School
    Year 12, Nothing
    1984 - 1988

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