Jennifer Rhodebeck

Customer Success Consultant/ Implementation Coordinator at TOPS Software
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Colorado Springs Area

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Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Customer Success Consultant/ Implementation Coordinator
      • Dec 2019 - Present

      • Implementation coordinator for up to 19 clients at a time • Organized project implementation resources and leveraged expertise to assist organizational rollout. • Utilization of SalesForce, Zendesk, as well as other Sas platforms • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns • Large scale implementation experience with complex solutions environments • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. • Evaluated and defined internal and customer needs, implementing processes to address requirements. • Led custom product training and deployment to meet organizational goals • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity Show less

    • United States
    • Business Consulting and Services
    • 1 - 100 Employee
    • Community Association Manager
      • May 2019 - Dec 2019

    • United States
    • Real Estate
    • 1 - 100 Employee
    • Community Association Manager
      • Apr 2015 - Dec 2019

    • United States
    • Armed Forces
    • 700 & Above Employee
    • Military
      • May 2004 - May 2008

      Combat veteran Combat veteran

Education

  • Hawaii Pacific University
    Bachelor of Business Administration - BBA, Business Administration and Management, General
    2012 - 2014
  • Bates Technical College
    Associate of Arts and Sciences - AAS, Legal Assistant/Paralegal
    2008 - 2009

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