Jennifer Rhodebeck
Customer Success Consultant/ Implementation Coordinator at TOPS Software- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Experience
-
Enumerate
-
United States
-
Software Development
-
1 - 100 Employee
-
Customer Success Consultant/ Implementation Coordinator
-
Dec 2019 - Present
• Implementation coordinator for up to 19 clients at a time • Organized project implementation resources and leveraged expertise to assist organizational rollout. • Utilization of SalesForce, Zendesk, as well as other Sas platforms • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns • Large scale implementation experience with complex solutions environments • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. • Evaluated and defined internal and customer needs, implementing processes to address requirements. • Led custom product training and deployment to meet organizational goals • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity Show less
-
-
-
Hammersmith®
-
United States
-
Business Consulting and Services
-
1 - 100 Employee
-
Community Association Manager
-
May 2019 - Dec 2019
-
-
-
Diversified Association Management
-
United States
-
Real Estate
-
1 - 100 Employee
-
Community Association Manager
-
Apr 2015 - Dec 2019
-
-
-
US Army
-
United States
-
Armed Forces
-
700 & Above Employee
-
Military
-
May 2004 - May 2008
Combat veteran Combat veteran
-
-
Education
-
Hawaii Pacific University
Bachelor of Business Administration - BBA, Business Administration and Management, General -
Bates Technical College
Associate of Arts and Sciences - AAS, Legal Assistant/Paralegal