Experience

ClearChoice Dental Implant Centers

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Program Manager

  • Feb 2017 - Present



InfoCision Management Corporation

• United States
• Advertising Services
• 700 & Above Employee

• Account Executive

  • Feb 2009 - Jan 2017

  •Full Cycle Supervision of Lead Generation, Lead Qualification, and Lead Cultivation Programs •Maintaining and Growing Membership Databases •Understanding of CRM Tools Including SalesForce •Supervisor For Multiple Account Teams •Success in Motivation of Career Development and Promotion of Team Members •Participation in Companywide Mentoring Programs •Oversee Data Integrity of Both Program Results and Call Arrival Data •Managing Full Scale Telemarketing and Mailing Campaigns to Increase Client Revenue •Maintaining Interdepartmental Relationships to Provide the Best Customer Service Possible •Crafting Creative Marketing Ideas to Meet Clients Revenue and Customer Service Goals •Effectively Reaching Various Company Sales and Performance Goals •Problem Solving, and Proactive Trouble Shooting Customer Service Needs •Working on Multiple Deadline-Driven Projects •Selling Multiple Program Expansion Ideas to Clients •Trained in Diverse Sales and Cultivation Techniques •Create and Conduct Client Trainings for New Call Center Programs •Create and Conduct Trainings for Internal Employee Development •Maintaining Multiple Non-Profit and For Profit Client Relationships