Jennifer Ramirez

Education Technology Specialist at Arizona College
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Contact Information
us****@****om
(386) 825-5501
Location
Tempe, Arizona, United States, US

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Credentials

  • Google Project Management: Specialization
    Coursera
    Aug, 2023
    - Oct, 2024
  • Google Project Management Certificate
    Coursera
    Aug, 2023
    - Oct, 2024

Experience

    • United States
    • Higher Education
    • 400 - 500 Employee
    • Education Technology Specialist
      • Jul 2021 - Present

      - Supports the development of instructional materials consistent with instructional design principles for online teaching and learning. - Develops and recommends new policies and procedures for course design and guidance documents to further the vision of online course and program delivery. - Creates documentation and graphic organizers to guide faculty in creation and refinement of materials and assessments that will become part of the online experience. - Assists in the conversion of face-to-face instructional materials to online delivery that enhances the learning experience. - Promotes and pilots' solutions to ensure validity and create faculty buy-in for online assessments, activities, and delivery formats as aligned with Universal Design for Learning (UDL) principles. - Sources new solutions for existing problems as well as innovative ideas for faculty and students; recommend and implement solutions. - Provides training and technological support and troubleshooting to campuses and end users as needed via email, phone, video conferencing, or face-to-face meetings. - Supports the administration and management of the Learning Management System (LMS), currently, Canvas. - Administers, tests, documents, and supports LMS and affiliated integrations that apply to teaching and learning. - Assists in the integration of LMS features and related software to support online teaching and learning. - Finds creative solutions to problems related to the LMS and other teaching and learning applications, reaching out to vendors when applicable for support, enhancement requests, or issues. - Provides strategic analysis of models of course evaluation and other systems and communicate value of various systems. - Seeks and proposes technical or innovative solutions to pedagogical design challenges. Show less

    • United States
    • E-Learning Providers
    • 1 - 100 Employee
    • Learning And Development Specialist
      • Feb 2020 - Jul 2021

      ● Conducted training needs assessments to identify teacher skill gaps, resulting in targeted training sessions that improved performance of the Learning Management System nationally ● Developed a virtual learning platform that allowed trainers to remotely deliver training sessions to school staff in multiple locations ● Utilized CRM software to track customer data, interactions, and activity, resulting in improved customer service and reduction in help-desk tickets ● Developed and implemented a customer onboarding process that reduced onboarding time by 26% ● Analyzed program data to identify trends and areas for improvement, resulting in an increase in program effectiveness Show less

  • Academy of Math and Science
    • Phoenix, Arizona, United States
    • Teacher on Special Assignment
      • Jun 2017 - Jan 2020

      • Leading the development of your department's curriculum. • Assessing lesson plans and current teaching methods. • Implementing strategies to improve any identified shortcomings. • Contributing to the leadership and management of the school. • Supporting, guiding, and reviewing other members of teaching staff. • Teaching demonstration lessons for the edification of fellow teachers. • Working with other departments to contribute towards the general improvement of the school. • Leading the development of your department's curriculum. • Assessing lesson plans and current teaching methods. • Implementing strategies to improve any identified shortcomings. • Contributing to the leadership and management of the school. • Supporting, guiding, and reviewing other members of teaching staff. • Teaching demonstration lessons for the edification of fellow teachers. • Working with other departments to contribute towards the general improvement of the school.

  • Top Kids LLC
    • Diamond Bar, California, United States
    • Educational Director
      • Jul 2016 - May 2017

      • Manage multiple tutoring locations (on campus and online), programs, and staff, including tutoring- related budgets (which may include categorical funds), as appropriate • Oversee the use of tutor tracking software in all learning centers for the purposes of data collection and communication among tutors, instructors of those being tutored, instructional assistants, and lab coordinators • Collect, analyze, and disseminate campus-wide tutoring data, including the number of tutees, tutee demographics, hours each tutee is tutored, success rates for tutees in specific courses, funding sources and utilization • Conduct a program review for tutorial services, including the development and assessment of student learning outcomes and program improvement objectives, in collaboration with lab coordinators and staff • Coordinate hiring and evaluation of tutors in all learning centers • Identify need for, recruit, and hire embedded tutors • Train both embedded tutors and the faculty who use them in the responsibilities of an embedded tutor Show less

Education

  • California State Polytechnic University-Pomona
    Bachelor of Arts - BA, Education

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