Experience

Casella Construction, Inc.

• United States
• Construction
• 1 - 100 Employee

• Project Administrator

  • Mar 2019 - Present

• Payroll Administrator

  • Sep 2017 - Mar 2019



Calvary Bible Church

• Religious Institutions
• 1 - 100 Employee

• Executive Administrative Assistant

  • Dec 2014 - Sep 2017



Essex Alliance Church

• Student Ministries Administrative Assistant

  • Jul 2013 - Nov 2014



New England Federal Credit Union (NEFCU)

• United States
• Financial Services
• 100 - 200 Employee

• Deposit Services Specialist

  • Jul 2010 - May 2012

• Member Service Representative

  • Apr 2008 - Jun 2010

• Head Teller

  • Nov 2005 - Apr 2008



Chittenden Bank

• Banking
• 1 - 100 Employee

• Customer Service Representative II

  • Jan 2004 - Oct 2005



POOL WORLD

• Sales Professional

  • Oct 2003 - May 2004

  Sales presentations of all products from pool/spa chemicals to pools, spas, darts and billiard tables. Customer loyalty building through customer care and follow-up. General retail duties including cash and inventory control as well as water testing. Participation in buying pool related merchandise as well as advertising ideas and store merchandising. Sales presentations of all products from pool/spa chemicals to pools, spas, darts and billiard tables. Customer loyalty building through customer care and follow-up. General retail duties including cash and inventory control as well as water testing. Participation in buying pool related merchandise as well as advertising ideas and store merchandising.



THE SYMMETREE COMPANY

• Sales Associate

  • May 2003 - Sep 2003

  Perform all sales floor activities, merchandising, and cash control. Open and close store, tender bank deposits, and assist in shipping and receiving. Emphasis on customer service, and follow through of furniture special orders from original order and choice of fabric through confirmation, final delivery and customer approval. Perform all sales floor activities, merchandising, and cash control. Open and close store, tender bank deposits, and assist in shipping and receiving. Emphasis on customer service, and follow through of furniture special orders from original order and choice of fabric through confirmation, final delivery and customer approval.



The University of Vermont Medical Center

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Registration Representative

  • Feb 2001 - May 2003

  Accountable for excellence in customer service and guest relations. Accurately acquire demographic, insurance and billing information. Assign appropriate patient types, verify insurance coverage, obtain authorization to bill, consent to treat and admit, and waiver signatures as appropriate. Collect all co-pay and co-insurance monies due FAHC in a professional manner and maintain cross-departmental excellence in campus specific responsibilities. Special projects include: Communicate with various departments and offices for the purpose of gathering contact information for state-wide FAHC clinics; assist Registration Trainers with audits of representatives' work for accuracy in departmental billing standards. Show less



CASWELL-MASSEY/j'lemay/Jewelry & Things

• Retail Sales Manager

  • Feb 1997 - Jan 2001

  Perform all sales floor activities, merchandising, and cash control. Open and close store, tender bank deposits, and assist in ordering. Emphasis on customer service, fulfilling special requests, and maintaining inventory levels. Train and supervise employees in product information, customer relations, and monetary responsibilities. Achieved an approximate 10% increase in net sales over a 1-year period. Helped develop and maintain a soap club rewards program for customers. Perform all sales floor activities, merchandising, and cash control. Open and close store, tender bank deposits, and assist in ordering. Emphasis on customer service, fulfilling special requests, and maintaining inventory levels. Train and supervise employees in product information, customer relations, and monetary responsibilities. Achieved an approximate 10% increase in net sales over a 1-year period. Helped develop and maintain a soap club rewards program for customers.