Experience

Steuart Holidays

• Sri Lanka
• Travel Arrangements
• 1 - 100 Employee

• Executive

  • Apr 2022 - Present



One Galle Face

• Sri Lanka
• Travel Arrangements
• 1 - 100 Employee

• Income Auditor

  • Dec 2021 - Mar 2022



One Galle Face

• Sri Lanka
• Travel Arrangements
• 1 - 100 Employee

• Coordinator ( HR & administration)

  • May 2019 - Sep 2021

  Attend to telephone calls and ensure that customer queries are dealt with in an efficient manner. Secure, maintain and monitor materials, equipment and other resources belonging to the front desk/entrance area. Coordinator the meeting room bookings, Coordinate airport pickup and drops / Birthday Celebration, Stationary handling. Coordinating Tenancy Agreements. Renewal of Vehicle Insurance / Medical Insurance / Travel Insurance. Inform customers of essential travel information. Handling co-operate clients. HR coordinator for Finance. Organize food, transport and accommodation for colleagues’ and maintaining reposts. Coordinate with the doctors with regards to colleagues medical issues. Schedule appointments for Interviews and other HR related appointments. Issue new joins documents for the personal flies. Event/Campaign planning and Creating Flyers, Videos and Presentation for HR purpose. Raise Purchase Requests for HR and Administration. Show less



Sparklink Travel Pvt Ltd

• Travel Executive

  • Oct 2015 - Apr 2019

  Inform customers of essential travel information, such as travel times, passport/visa requirements, healthand insurance requirements, check-in arrangements and baggage allowance. Make airline ticket reservations and issue tickets to clients in accordance with the company policy, taking into consideration the client’s requirements. Answer telephone calls and ensure that customer queries are dealt within an efficient manner. Modifying or cancelling a passenger’s flightreservation Currently working on Abacus (Sabre)GDS system and power suite. Hands on experience on arranging outbound Tours from Sri Lanka. Working with Hotel beds and other overseas DMCs directly. Handling co-operate clients Show less



Worldlink Travel Group (Travel Zone)

• Katunayake

• Travel Executive

  • Mar 2014 - Sep 2015

  Worked on Amadeus GDS system Handling walk-in clients and cooperate clients Issuing and re-issuing tickets Handling any cancellations or modifications of passenger’s flight reservation. Handling client enquiries based on ticketing, hotel and visa requirements Worked on Amadeus GDS system Handling walk-in clients and cooperate clients Issuing and re-issuing tickets Handling any cancellations or modifications of passenger’s flight reservation. Handling client enquiries based on ticketing, hotel and visa requirements