Experience

Delaware Valley Community Health

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• HIT Software Specialist

  • Jan 2022 - Present

  Philadelphia, Pennsylvania, United States -Analyze user needs, identify best practices, and collaborate with clinical professionals to ensure an optimized user experience across all systems and platforms -Troubleshoot issues end users are experiencing with Nextgen systems (EHR, ePM, and EDR) in Demo and Production -Led the implementation of Nextgen’s Patient Portal and other features such as Self Scheduling and Nextgen Pay -Collaborate with IS team members to identify issues as well as provide complete technical solutions and… Show more -Analyze user needs, identify best practices, and collaborate with clinical professionals to ensure an optimized user experience across all systems and platforms -Troubleshoot issues end users are experiencing with Nextgen systems (EHR, ePM, and EDR) in Demo and Production -Led the implementation of Nextgen’s Patient Portal and other features such as Self Scheduling and Nextgen Pay -Collaborate with IS team members to identify issues as well as provide complete technical solutions and improve functions as needed. -Test and validate beta software in order to identify bugs/defects before release to Production -Interact with NextGen support and outside consultants to resolve issues pertaining to NextGen’s Enterprise EHR and PM -Improved UDS Metrics by implementing best practices for clinical workflows and creating workflow guides Show less



MRO

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Implementation Specialist

  • Nov 2019 - May 2021

  - Conduct analysis of facility’s current policies/procedures in order to create new and efficient release of information (ROI) workflows - Responsible for educating users in the areas of software application use, facility policy, state regulations, and federal laws - Provide on-site training to end-users on ROI processes, MRO’s ROI Online platform, and all client systems - Collaborate with other MRO resources across multiple departments as a team in order to ensure successful outcomes… Show more - Conduct analysis of facility’s current policies/procedures in order to create new and efficient release of information (ROI) workflows - Responsible for educating users in the areas of software application use, facility policy, state regulations, and federal laws - Provide on-site training to end-users on ROI processes, MRO’s ROI Online platform, and all client systems - Collaborate with other MRO resources across multiple departments as a team in order to ensure successful outcomes for all client implementations - Participate in pre-implementation and post-implementation calls to ensure that each facet of the implementation is planned and accounted for from kick-off to Go-Live Show less



Brooke Glen Behavioral Hospital

• United States
• Mental Health Care
• 1 - 100 Employee

• Medical Scribe

  • Jul 2019 - Nov 2019

  Fort Washington, PA - Verbally dictates, with articulation and clarity, into a Dictaphone to produce quality dictations with minimal errors. - Accurately distinguish physician’s handwriting and working with clinical documentation to provide correct discharge summaries - Corrects any dictation errors within 48 work hours of the error being made. - Monitors the Delinquency Report on a bi-monthly basis to catch any chart incompletions. - Prioritizes work assignments according to the patient discharge date… Show more - Verbally dictates, with articulation and clarity, into a Dictaphone to produce quality dictations with minimal errors. - Accurately distinguish physician’s handwriting and working with clinical documentation to provide correct discharge summaries - Corrects any dictation errors within 48 work hours of the error being made. - Monitors the Delinquency Report on a bi-monthly basis to catch any chart incompletions. - Prioritizes work assignments according to the patient discharge date and Medical Records Delinquency Report

• Health Information Management Clerk

  • Jan 2018 - Nov 2019

  Fort Washington, PA - Compile, verify, type, and file medical records. - Operate computer to enter and retrieve data as well as to type correspondence and reports to my superiors. - Review incoming and outgoing medical documentation in order to afterwards consult with physicians and additional care providers on inaccurate or otherwise unclear documentation. - Analyze and assign deficiencies to paper-based medical records in order to meet and surpass minimum accuracy standards. - Perform quality audits… Show more - Compile, verify, type, and file medical records. - Operate computer to enter and retrieve data as well as to type correspondence and reports to my superiors. - Review incoming and outgoing medical documentation in order to afterwards consult with physicians and additional care providers on inaccurate or otherwise unclear documentation. - Analyze and assign deficiencies to paper-based medical records in order to meet and surpass minimum accuracy standards. - Perform quality audits on various types of medical records to ensure data integrity, accuracy, and compliance with federal and state regulations. - Perform ROI duties in response to patients issuing Continuity of Care Record requests, make sure that authorizations are correct, and prevent fraud. - Perform audits in accordance with History and Physical guidelines for quality improvement purposes.



Penn Medicine Princeton Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Health Information Management Intern

  • Apr 2019 - May 2019

  1 Plainsboro Road Plainsboro, NJ - Constructing a Storage Retention and Destruction Schedule for Princeton’s medical charts, microfiche, CDs and film cartridge to comply with regulatory guidelines and reorganize the documentation storage room. - Collaborate with colleagues and supervisors to produce ideas and opinions for the implementation of MRO’s Release of Information Solutions. - Design a new layout for scanned paper within state regulations in order to achieve optimal workflow.



Fairmount Behavioral Health System

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Health Information Management Intern

  • Nov 2018 - Dec 2018

  - Collaborate with director in the maintenance of medical records filing. - Collaborate with HIM director and coding managers to code inpatient charts in order to meet reimbursement purposes using 3M encoder. - Compile, verify, type, and file medical records.