Jennifer Olivas
Senior Deli Clerk at RONALD COHN, INC. DBA SPROUTS FARMERS MARKET- Claim this Profile
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Bio
Credentials
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Bakery and Pastry Arts - Certificate
L'Academie de Cuisine -
Culinary - attained credit towards Associate degree
Johnson & Wales University
Experience
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RONALD COHN, INC. DBA SPROUTS FARMERS MARKET
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United States
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Retail Groceries
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1 - 100 Employee
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Senior Deli Clerk
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Nov 2021 - Present
Help customers make healthy food choices by preparing fresh and easy meals and providing customer service. Duties include cutting meats and cheeses, cutting and wrapping specialty cheeses, rotating and maintaining food within food regulation temps, ordering products needed for sales floor and food preparation, created production lists for the day, daily provided sales numbers for the sales board, helped supervise a team of 5, assisted in training new employees, ensured shipments are accurate and had proper dates and broke down loads. Assisted in the bakery department by baking/packaged breads and pastries, pulled out date products, dated and stocked the floor and pulled the next days prep. Show less
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Kohl's
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United States
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Events Services
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1 - 100 Employee
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Lead in Shoe Department
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Oct 2019 - Nov 2021
Foster Positive work relationships to maintain store operations by overseeing shoe department as assigned to organize/display items with proper signage and schematics; provided direct assistance to customers by locating shoes in their size and pair shoes with outfits. Process point-of-sale transactions that involved processing credit cards and accurate cash handling while upselling additional services to increase sales growth and complete returns for in-store and Amazon.com products to properly prepare return packages. Show less
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Harris Teeter
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United States
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Retail Groceries
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700 & Above Employee
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Head Cake Decorator
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Apr 2017 - Jul 2019
Held accountable in ordering supplies to maintain precise inventory levels for the baker department while collaborating with customers to discuss design concepts for custom/traditional cake orders and party platters. Instrumental in completing intricate tasks to complete cake orders within strict deadlines and daily bakery items needed to fill multiple displays on the selling floor. Took on additional responsibilities in the deli department to process customer orders, prepared party platters in accordance to order specifications and received acknowledgement as the Cheese Specialist to help guide purchasing decisions fo customers. Also ordered and cut cheese for growth of the store increasing sales by 45% in a year. Show less
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SunTrust
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United States
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Financial Services
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700 & Above Employee
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Bank Teller
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May 2014 - Jul 2016
Attentively processed various bank transactions and provided prompt/friendly customer service to consistently achieve high customer satisfaction levels; gained referrals due to outstanding job performance and meeting customers needs. Assisted team in shipping vault money in/out to maintain bank limits while staying abreast on policies and procedures to meet compliance standards and singlehandedly managing separate drive-thru facility. Attentively processed various bank transactions and provided prompt/friendly customer service to consistently achieve high customer satisfaction levels; gained referrals due to outstanding job performance and meeting customers needs. Assisted team in shipping vault money in/out to maintain bank limits while staying abreast on policies and procedures to meet compliance standards and singlehandedly managing separate drive-thru facility.
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Bank of America
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United States
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Banking
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700 & Above Employee
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Senior Teller/Teller Operation Specialist
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Jan 2001 - May 2014
Established direction for daily operations of financial institute by supervising and coaching an 8-member team of bank tellers in performing cash handling procedures with accuracy; connected with customers to complete financial transactions, analyzing accounts to identify inefficiencies and conducting currency conversions. Delivered first-rate customer service to meet customer needs via walk-in and drive-thru banking services that administering end of day processes to balance cash drawers. Entrusted to override exception requests based on assessment, worked alongside management to develop action plans that optimized teller overall performance and schedules to ensure sufficient coverage during peak hours. Provided critical oversight of ATM to maintain balance by inputting money and addressing service issues for preventative maintenance while distributing money from vault/ATM to meet bank limits and participated in off-site events to initiate account openings. Show less
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