Experience

Emergent BioSolutions

• United States
• Biotechnology Research
• 700 & Above Employee

• Specialist, Facilities Services

  • Sep 2015 - Present

  SAP Functions*Processing of work orders to keep SAP equipment and functional location masters current*Perform changes to cycle driven maintenance plans and SOP documents*Participate in applicable SAP enhancement projects and Bill of Material (BOM) projects*Perform in the field verification and equipment labeling*Responsible for the Notification and Corrective Work Order Backlog*Review/screen each work order to see that the scope of work is clearly described, assess the priority and requested completion date for realistic goals and discusses the details of requested work with originating department as necessary*Evaluate current Good Manufacturing Practices (cGMP) impact of systems when planning and scheduling work, and openly communicate impact with department management and ensures consensus for repair*Seek ways to increase operational efficiency and the conservation of company resourcesPlanning/Scheduling*Serves as the principal contact and liaison between the maintenance department and the customer departments served by maintenance and ensures that the applicable operations areas receive prompt, efficient and quality service from the maintenance department*Performs in the field assessments of work notifications to accurately assess and plan the work*Plans and schedules preventive maintenance work in coordination with operationsand E&F personnel*Obtain supplies, parts and materials required to perform the work requested per SAPpurchase requisitions*Ensures job kits are created and made available as scheduled in SAP, and ensures backlog is maintained within recommended quantity*Ensures that safety needs are given a top priority in work planning*Develops a file of standard work orders (plans) for regularly recurring repair jobs, based on historical experience, to simplify the planning processSupport Various Site I Departmental Reporting and Tracking Initiatives*Departmental Metrics*Staffing and Resource Analysis

• Facilities Maintenance Specialist

  • Aug 2010 - Present

• Facilities Maintenance Specialist

  • Aug 2010 - Present

• Sr Business Coordinator

  • May 2012 - Sep 2015

  Provides extensive administrative and business support to the Baltimore site Engineering and Facilities Department (E&F) and Environmental Health and Safety (EH&S) Department and acts as coordinator of departmental projects.SAP Functions Lead the Setup of New Equipment and Systems and their associated plans in SAP Lead the Setup of BOMs and the Administration of the spare parts warehouse inventory. Execute the Generation of Work OrdersServe as the EDOCS Departmental super-user Support the setup of new procedures as required. Manage the biennial review process for the departmentProcurement Support Coordinate New Vendor Setups Lead the generation, as needed, for purchase requisitions related to General Administration, CAPEX, Engineering and EHS.Support Various Site / Departmental Reporting and Tracking Initiatives Departmental Metrics Spending Tracking (Opex and Capex) Compliance Tracking Staffing and Resource AnalysisServe as the Administrator for the Engineering Department Share Point SiteLead the organization and coordination related to site space and seating planningCoordinate and oversee departmental training programs

• Sr Business Coordinator

  • May 2012 - Nov 2013

  Baltimore site Engineering and Facilities (E&F) Departments and Environmental Health and Safety (EH&S) Department*Provides extensive administrative/business support*Acts as coordinator of departmental projects*Coordinate Engineering and Facilities work order scheduling (SAP)*Manage procurement for E&F and EH&S Department*Track and Report on Engineering and Facilities Budgets*Assist in budget preparation and monthly expense reporting to Finance*Maintain files for departmental contracts, purchase orders, invoices, etc.*Manage E&F and EH&S inventories*Assist in creating internal and external reports for the department*Assist in reporting for Environmental Permitting*Assist in safety record management*Manage department calendars*Manage department training records and status*Manage departmental files (current and historical) including equipment files - Operation/Maintenance manuals*Process expense reports, time cards, and requests for time-off for E&F Department *Manage recurring meetingsMaintain agenda, supporting documents, handle meeting logistics (food service, take/distribute minutes)*Make travel arrangements*Coordinate and schedule meetings and conference calls*Space Planning

• Document Control Specialist

  • Aug 2010 - May 2012

  * Document Control System * Implement and maintain * Assign Controlled Document numbers and maintain associated logs * Oversee the approval and issuance of Controlled Documents* Control access to and maintain the electronic manual files of original and controlled copies of documents * Coordinate routine review of Controlled Documents* Records Management System * Implement and maintain * Coordinate/manage the submission, storage, retrieval and retention of records * Control access to original electronic and manual records* Perform periodic review of document retention periods and coordinate transfer of records to off-site storage* Change Control System * Implement and maintain * Assign change control numbers and maintain associated logs *Control access to and maintain all change control files and associated documents* Training System* Implement and maintain files for employees, contractors, consultants, and vendors, as needed * Issue training forms, SOPs and training packets for new employees and contractors, as needed* Schedule site training and prepare binders for site training, as needed* Conduct training sessions



Crafty Pawtique

• Business Owner

  • Oct 2016 - Sep 2021

  OUR STORY Since 2017 from a dream to reality... Crafty Paws Creations was founded by Jennifer Hansel in October 2016. Crafty Paws Creations sells an assortment of apparel, accessories, car and window decals and home décor that include embroidery, appliques or vinyl. Originally from Philadelphia, Jennifer has moved a few times over the years along the East Coast always looking for more. After the passing of her beloved bulldog (AJ), she felt part of her was missing and wanted to start her own business and share her passion for bulldogs and all animals with others across the States. An opportunity came up to start her craft business, selling bulldog items such as pillows, t-shirts and even soy candles with an open opportunity for so much more. After looking at other sites to see what was online, she realized she could sell her products and so began, Crafty Paws Creations.



SELF

• Nanny

  • Dec 2009 - Jun 2010

  *Newborn (5mo) *Feed *Bathe *Teach/Entertain*Housekeeping (2500sq.ft.) *Laundry *Daily Cleaning *Newborn (5mo) *Feed *Bathe *Teach/Entertain*Housekeeping (2500sq.ft.) *Laundry *Daily Cleaning



HallMark Advertising & Marketing Limited

• Advertising Services
• 1 - 100 Employee

• Territory Assistant - Metro Philadelphia, PA

  • Sep 2009 - Feb 2010

  *Custom Marketing* Supervised seven retail merchandisers* Serviced multiple retail stores (Barnes & Noble, Toys ‘R’ Us, & US Post Offices)* Handled damages, returns and ordering of merchandise* Completed in store surveys for future installations and installations of fixtures *Custom Marketing* Supervised seven retail merchandisers* Serviced multiple retail stores (Barnes & Noble, Toys ‘R’ Us, & US Post Offices)* Handled damages, returns and ordering of merchandise* Completed in store surveys for future installations and installations of fixtures



Eli Lilly and Company

• United States
• Pharmaceutical Manufacturing
• 700 & Above Employee

• Sr Training Assistant/LMS Support Specialist

  • Oct 2008 - Jun 2009

  COMMUNICATION: REPORTS/PRESENTATIONS/TECHNOLOGY* Prepare complex reports for management, ensuring full compliance and meeting deadlines* Design and deliver computer based training based on monthly training* Rapidly learn and master various computer programsCUSTOMER SERVICE/PROBLEM SOLVING* Develop and implement procedures, processes, and tools to support the facility (cGMP Compliant)CURRENT MASTERY/ORGANIZATION* Manage and Maintain Training Databases by managing the daily operations of the Training Records Center – over 500 confidential quality assurance employee and contractor training files (i.e. Qualification Cards & Operator Certifications, Modular Program Qualifications and Certifications) and over 300 course training files, Input and verify accuracy of training information into appropriate system. Manages system upgrades when applicable* Maintain Employee Training Qualification Matrices for Each Department, Maintain Employee Module Program Requirements, Maintain the employee training website (Student Center), which includes the following: Training Profile, Training Calendar, Personnel Transcript, Training Plan, Class Schedules, Course Catalog, Bulletins, Online Reports, Not Met Training Reports, and Assigned Curriculums* Develop and Manage electronic performance systems, such as the Training Information Management Systems (SumTotal/Pathlore), CBTs, Web-based training. Publish New or Updated Online Course Content (Coastal/CompuPharma)* Administer and manage the Training Matrix Compliance Program (over 800 active SOPs vital to plant operation), Email electronic reads for new or revised SOP’s/ESH Policies to employees



Monsanto Company

• United States
• Farming
• 700 & Above Employee

• LMS Support Specialist

  • Dec 2002 - Jun 2009

  COMMUNICATION: REPORTS/PRESENTATIONS/TECHNOLOGY* Prepare complex reports for management, ensuring full compliance and meeting deadlines* Design and deliver computer based training based on monthly training* Rapidly learn and master various computer programsCUSTOMER SERVICE/PROBLEM SOLVING* Develop and implement procedures, processes, and tools to support the facility (cGMP Compliant)CURRENT MASTERY/ORGANIZATION* Manage and Maintain Training Databases by managing the daily operations of the Training Records Center – over 500 confidential quality assurance employee and contractor training files (i.e. Qualification Cards & Operator Certifications, Modular Program Qualifications and Certifications) and over 300 course training files, Input and verify accuracy of training information into appropriate system. Manages system upgrades when applicable* Maintain Employee Training Qualification Matrices for Each Department, Maintain Employee Module Program Requirements, Maintain the employee training website (Student Center), which includes the following: Training Profile, Training Calendar, Personnel Transcript, Training Plan, Class Schedules, Course Catalog, Bulletins, Online Reports, Not Met Training Reports, and Assigned Curriculums* Develop and Manage electronic performance systems, such as the Training Information Management Systems (SumTotal/Pathlore), CBTs, Web-based training. Publish New or Updated Online Course Content (Coastal/CompuPharma)* Administer and manage the Training Matrix Compliance Program (over 800 active SOPs vital to plant operation), Email electronic reads for new or revised SOP’s/ESH Policies to employees



MAU Workforce Solutions

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Training Documentation Coordinator

  • Sep 2000 - Dec 2002

  COMMUNICATION: REPORTS/PRESENTATIONS/TECHNOLOGY* Prepare complex reports for management, ensuring full compliance and meeting deadlines* Design and deliver computer based training based on monthly training* Rapidly learn and master various computer programsCUSTOMER SERVICE/PROBLEM SOLVING* Develop and implement procedures, processes, and tools to support the facility (cGMP Compliant)CURRENT MASTERY/ORGANIZATION* Manage and Maintain Training Databases by managing the daily operations of the Training Records Center – over 500 confidential quality assurance employee and contractor training files (i.e. Qualification Cards & Operator Certifications, Modular Program Qualifications and Certifications) and over 300 course training files, Input and verify accuracy of training information into appropriate system. Manages system upgrades when applicable* Maintain Employee Training Qualification Matrices for Each Department, Maintain Employee Module Program Requirements, Maintain the employee training website (Student Center), which includes the following: Training Profile, Training Calendar, Personnel Transcript, Training Plan, Class Schedules, Course Catalog, Bulletins, Online Reports, Not Met Training Reports, and Assigned Curriculums* Develop and Manage electronic performance systems, such as the Training Information Management Systems (SumTotal/Pathlore), CBTs, Web-based training. Publish New or Updated Online Course Content (Coastal/CompuPharma)* Administer and manage the Training Matrix Compliance Program (over 800 active SOPs vital to plant operation), Email electronic reads for new or revised SOP’s/ESH Policies to employees



Long & Foster Philadelphia

• United States
• Real Estate
• 300 - 400 Employee

• Administrative Assistant

  • Jun 1998 - Jul 2000

  * Operated a multi line phone system, handled computer problems* Handled all property data by entering information into CREST EDG (a paperless reporting system – through AOL),* Kept up to date monthly reports for all sales and operations, Distributed and organized mail and faxes * Operated a multi line phone system, handled computer problems* Handled all property data by entering information into CREST EDG (a paperless reporting system – through AOL),* Kept up to date monthly reports for all sales and operations, Distributed and organized mail and faxes



Wine and Spirits Shoppe, Pennsylvania Liquor Control Board

• Liquor Store Clerk

  • Jun 1997 - Jun 1998

  * Perform customer service. Unload shipments and stock shelves* Open Store early to unload shipments and set up displays * Perform customer service. Unload shipments and stock shelves* Open Store early to unload shipments and set up displays



Sears Stores

• United States
• Retail
• 700 & Above Employee

• Cashier (Money Room)

  • Jun 1996 - Jun 1997

  * Count monies from day before for deposits, over/short reports.* Cash deposits/Check deposits – using BRANDT Machines* Sell House wares, Bed and Bath, RTA (furniture), Luggage, Draperies. Perform customer service * Count monies from day before for deposits, over/short reports.* Cash deposits/Check deposits – using BRANDT Machines* Sell House wares, Bed and Bath, RTA (furniture), Luggage, Draperies. Perform customer service



Kids R Us

• Key Holder (Merchandiser)

  • Jun 1992 - Jun 1996

  * Open Store early to unload shipments and set up displays* Supervised six associates on the floor* Perform Customer Service * Open Store early to unload shipments and set up displays* Supervised six associates on the floor* Perform Customer Service