Associate Vice President, Stop Loss

• Sep 2023 - Present

Director of Market Intelligence and Stop Loss

• May 2023 - Sep 2023

Director of Distribution and Partner Management

• Jan 2022 - May 2023

Senior Account Executive

• Nov 2018 - Jan 2022

Underwriting Account Manager

• Apr 2018 - Nov 2018

Underwriter

• Jan 2017 - Apr 2018

Underwriting Specialist

• Jul 2013 - Dec 2016

Physician Professional Liability Insurance Underwriter•Maintain book of business for Oregon and Idaho physicians•Review applications and determine acceptability of risk in accordance with company guidelines and standards•Determine appropriate pricing based on financial and competitive analysis in line with compliance requirements•Prepare quotes and answer questions from policyholders, agencies, or external contacts as necessary•Market products and services directly to policyholders in Oregon and through agencies in Idaho•Participate in ongoing risk management seminars with Oregon physicians•Hold active Oregon Property and Casualty Producer License Show less

Claims Specialist

• Jul 2007 - Jul 2013

•Investigated cases through review of complaints, policy documents, online research, and interviews and depositions of the relevant parties•Determined coverage based on the investigation and drafted coverage position letters to the insured•Analyzed and set reserves on all claims based on severity•Provided direction to defense counsel and set goals for litigation; partnered with counsel throughout the life of a file•Negotiated settlements and attended in-person mediations •Handle varied caseload in multiple jurisdictions Show less

Senior Case Manager

• Jul 2005 - Jun 2007

•Supervised a team of adjusters that handled California and Nevada cases •Distributed new cases to adjusters based on their severity and performed Quality Control Management reviews on files •Served in leadership roles as the coordinator for the Work Life Balance Forum and Litigation Committee •Investigated incoming California Workers’ Compensation claims and made compensability decisions •Partnered with claimants, providers, and customers on getting claimants back to work •Managed medical treatment through interaction with providers and nurse case managers •Mediated both customer and claimant complaints •Participated in committee meetings, return to work forums, and solution meetings with customers •Took part in claim reviews with customers, agents, and brokers Show less