Experience

Canadian Canola Growers Association
• Canada
• Farming
• 1 - 100 Employee
• Client Support Specialist

  • Nov 2022 - Present


The Quark Group

• Canada
• Retail
• 1 - 100 Employee

• Ecommerce Customer Service Representative

  • Nov 2021 - Nov 2022

  As E-Commerce Customer Service Representative was responsible for responding to customer emails and telephone inquiries as well as resolving customer concerns and complaints. In addition to this, I processed and shipped online and telephone orders utilizing the Imagine POS system. Lastly, I utilized the Metric Marketing system to add and edit descriptions for the online merchandise. As E-Commerce Customer Service Representative was responsible for responding to customer emails and telephone inquiries as well as resolving customer concerns and complaints. In addition to this, I processed and shipped online and telephone orders utilizing the Imagine POS system. Lastly, I utilized the Metric Marketing system to add and edit descriptions for the online merchandise.



Tamarack Clothing

• Canada
• Apparel & Fashion

• Store Manager

  • Nov 2020 - Nov 2021

  As Store Manager I was responsible for the day-to-day operations at Tamarack Clothing, tracking and managing inventory and orders, and operating and controlling the POS system (Lightspeed). I also did all marketing for the business from social media posts to special projects, working with other businesses in the Exchange District as well as young professionals in Winnipeg. Lastly, I was naturally responsible for selling, but in more of a supervisory role most of the time: managing and coaching other staff, as well as hiring and onboarding new sales associates. Show less



All-In Forming

• Farming

• Construction Drafting Layout & Assistant

  • Jul 2018 - Apr 2020

  In my position I worked both in the office and on-site to determine and set the concrete pour heights for each site All-In Forming was contracted to work for. In my job I utilized the Bluebeam Revu program. This was to analyze the blueprint drawings for each site and mark these drawings with the appropriate slab heights and thicknesses as well as note what heights to set the scaffolding at. In addition to this, I was responsible for entering the employees hours and completing bi-weekly payroll using quick books. Show less



Danali Clothing

• Canada
• Retail Apparel and Fashion
• 1 - 100 Employee

• Sales Associate

  • Aug 2016 - Jun 2018

  As a sales associate, my main responsibility was to assist all customers that entered the store by determining their needs and recommending merchandise based on this. In addition to this, I was responsible for ringing in transactions, receiving and opening new product, as well as merchandising it onto the sales floor. As a sales associate, my main responsibility was to assist all customers that entered the store by determining their needs and recommending merchandise based on this. In addition to this, I was responsible for ringing in transactions, receiving and opening new product, as well as merchandising it onto the sales floor.



Aéropostale Canada

• Canada
• Retail
• 1 - 100 Employee

• Store Manager

  • Jul 2015 - Jun 2016

  In the position of Manager at Aeropostale my responsibilities included supervising the day to day operations of the store: ensuring sales goals were met, inventory was maintained and shrink targets were achieved, the sales associates were coached and supported, and visual standards were kept through regular floor set updates. In the position of Manager at Aeropostale my responsibilities included supervising the day to day operations of the store: ensuring sales goals were met, inventory was maintained and shrink targets were achieved, the sales associates were coached and supported, and visual standards were kept through regular floor set updates.



BCBG MAX AZRIA GROUP

• France
• Retail
• 1 - 100 Employee

• Store Manager

  • Jan 2015 - Jul 2015

  As the Manager at BCBG my responsibilities included overseeing the daily operations of the store: ensuring sales goals were consistently achieved, the sales associates were trained and coached, shipments were handled and processed in a timely manner, and visual standards were maintained. As the Manager at BCBG my responsibilities included overseeing the daily operations of the store: ensuring sales goals were consistently achieved, the sales associates were trained and coached, shipments were handled and processed in a timely manner, and visual standards were maintained.



Mexx Canada Company

• Canada
• Retail Apparel and Fashion
• 1 - 100 Employee

• Co Manager

  • Oct 2014 - Jan 2015

  As the Co-Manager at Mexx, I was responsible for assisting the store manager in all aspects of the business. This included store supervision, coaching and developing new and existing associates, completing all merchandising changes in the store, and receiving and unpacking store shipments. One of my main responsibilities in the store was to drive a range of KPI’s through on-floor coaching, with a key focus on average transaction and conversion. As the Co-Manager at Mexx, I was responsible for assisting the store manager in all aspects of the business. This included store supervision, coaching and developing new and existing associates, completing all merchandising changes in the store, and receiving and unpacking store shipments. One of my main responsibilities in the store was to drive a range of KPI’s through on-floor coaching, with a key focus on average transaction and conversion.



Sunglass Hut

• Italy
• Retail Apparel and Fashion
• 700 & Above Employee

• Market Manager

  • Apr 2013 - Oct 2014

  As The Market Manager at Sunglass Hut I was responsible for developing the region’s staff, including six store managers as well as sales associates, through continued individual coaching and feedback. I also worked hard at networking for the purpose of recruiting and on-boarding store managers. I emphasized the communication of company policy and procedure, ensuring all company standards were met including store operations, visual merchandising, and ongoing training; to me these are just as important as analyzing the regions sales and KPI’s in the process of driving results and reaching sales targets. Show less

• Store Manager

  • Nov 2012 - Apr 2013

  As well as managing store operations, my time as Store Manager with Sunglass Hut involved developing strong sales associates through consistently monitoring performance and coaching in areas of opportunity. I was able to accomplish this by effectively analyzing the business’ KPI’s in order to comp sales from the previous year and reach the current year’s sales targets.