Experience

American Association of Singapore

• Singapore
• Non-profit Organizations
• 1 - 100 Employee

• Executive Committee Member

  • Sep 2021 - Present

  -Executive Committee Member serving the American Association of Singapore. AAS is a community of Americans living in Singapore. -Executive Committee Member serving the American Association of Singapore. AAS is a community of Americans living in Singapore.



White Glove Pte. Ltd.

• Singapore

• Founder

  • Jan 2019 - Present

  White Glove Pte. Ltd., is an Employment Agency in Singapore specializing in placing Domestic Helpers (FDW) and processing paperwork for various types of employment passes, such as EP/DP/LOC etc. White Glove is a mission driven company that aims to provide top notch customer service to employers, while helping candidates find a safe place to work without a heavy loan burden. White Glove Pte. Ltd., is an Employment Agency in Singapore specializing in placing Domestic Helpers (FDW) and processing paperwork for various types of employment passes, such as EP/DP/LOC etc. White Glove is a mission driven company that aims to provide top notch customer service to employers, while helping candidates find a safe place to work without a heavy loan burden.



USA Girl Scouts Overseas Singapore

• Singapore

• Chair

  • Jul 2018 - Jul 2022

  -Chair for the USAGSO Committee in SIngapore, a committee with over 350 girls, one of the largest oversees committees in the world, -Ran executive committee meetings and general meetings. -Recruited event planning chairs. -Emceed at major events with over 500 participants. -Provided oversight to committee positions including training, publicity, recruitment and treasury. -Chair for the USAGSO Committee in SIngapore, a committee with over 350 girls, one of the largest oversees committees in the world, -Ran executive committee meetings and general meetings. -Recruited event planning chairs. -Emceed at major events with over 500 participants. -Provided oversight to committee positions including training, publicity, recruitment and treasury.



Stamford American International School, Singapore

• Singapore
• Education Administration Programs
• 300 - 400 Employee

• PTA Board Community Service Liaison

  • Mar 2013 - Jun 2013

  - Worked with the school and the PTA to fundraise for the charities supported by the students.- Chaired the PTA Christmas party, which raised over $8,000.- Communicated with parents regarding school charities and Cambodia project to build a school in rural Cambodia.

• PTA Board Vice President Communications

  • Mar 2012 - Mar 2013

  - Handled communications needs of the PTA, including letters, web portals, Facebook, notices, and updates.- Event co-chair for annual Christmas party and charity auction for approximately 1500 attendees.- Chaired parent connections group.



Brooklyn Free Space

• Brooklyn, NY

• Steering Committee Communications Liason

  • Sep 2008 - May 2009

  -Handled communications needs for the Steering Committee. -Worked with the Board on real estate and financial issues. -Participated and voted in Steering Committee decisions, including school staffing, strategic planning and admissions guidelines. -Handled communications needs for the Steering Committee. -Worked with the Board on real estate and financial issues. -Participated and voted in Steering Committee decisions, including school staffing, strategic planning and admissions guidelines.



Latham & Watkins

• United States
• Law Practice
• 700 & Above Employee

• Attorney - Document Review

  • Jan 2005 - Mar 2005

  Analyzed and reviewed documents for a securities class action suit. Analyzed and reviewed documents for a securities class action suit.



Timothy Walton, Attorney at Law

• Law Clerk, Attorney

  • Mar 2003 - Feb 2005

  - Researched cases and provided succinct summary to be used in Continuing Legal Education Course. - Prepared complaint for pending Internet spam case under Cal. Bus. & Prof. Code §17538.45. - Edited complaint against telemarketing firm for unfair business practices. - Researched cases and provided succinct summary to be used in Continuing Legal Education Course. - Prepared complaint for pending Internet spam case under Cal. Bus. & Prof. Code §17538.45. - Edited complaint against telemarketing firm for unfair business practices.



Generation Dean

• Regional Coordinator (Volunteer Position)

  • May 2003 - Mar 2004

  - Founded Santa Clara Students 4 Dean and several other Dean groups throughout the state. - Volunteered at several fundraisers for Howard Dean, including those held at Zoe Lufgren’s and Jerry Brown’s homes. - Distributed information to club members. - Headed fundraising committee and coordinated volunteers for the December 14th, 2003 fundraiser in San Francisco. - Founded Santa Clara Students 4 Dean and several other Dean groups throughout the state. - Volunteered at several fundraisers for Howard Dean, including those held at Zoe Lufgren’s and Jerry Brown’s homes. - Distributed information to club members. - Headed fundraising committee and coordinated volunteers for the December 14th, 2003 fundraiser in San Francisco.



CallidusCloud

• United States
• Software Development
• 200 - 300 Employee

• Senior Course Developer

  • Apr 2001 - Jul 2003

  - Managed course development process, including project planning, resource allocation, scheduling, and reviewing. - Managed classroom environment, installed software, and participated in troubleshooting problems. - Coordinated class scheduling and registration process. - Mentored new course developers and Training Manager peer. - Managed training portion of new software releases. - Established Course Development Process procedures and departmental policies. - Developed Certificates and Course Evaluations to be used in customer education. - Provided performance feedback to trainers and course developers. Established Instructor guidelines. - Developed instructor and student materials for automated pay-for-performance Enterprise Software Solution. - Delivered technical training, including TrueComp Manager Basics, Data Schema, Implementation Workshop, and TrueComp Modeler. - Performed trademark upgrade on materials. Instituted copyright disclaimer/warning on all materials. Show less



The Honorable Judge James Ware, U.S. District Court, Northern District California

• Judicial Extern

  • Sep 2001 - Nov 2001

  - Researched cases referenced by attorneys for current cases before the court. - Drafted opinions for review by Judge Ware. - Participated in court proceedings and prepared documentation for the court. - Researched cases referenced by attorneys for current cases before the court. - Drafted opinions for review by Judge Ware. - Participated in court proceedings and prepared documentation for the court.



Nortel Networks

• Telecommunications
• 700 & Above Employee

• Course Developer/Instructor

  • Dec 1999 - Apr 2001

  - Attained and maintained certification to teach Clarify technical and application courses to customers and partners. - Provided ongoing feedback to course developers. - Created and provided various reports to management (including status, expenses, classroom environment, equipment needs, etc.). - Developed and maintained training manuals and materials. - Ensured the geographic training centers were continuously prepared for class delivery. - Worked toward and supported Company/Department/Team goals including: revenues, training utilization, customer satisfaction, and others as appropriate. - Traveled and provided training consulting as needed for on-site custom courses. - Traveled to occasional company and departmental meetings & events. - Worked closely with the regional Clarify offices to assure smooth operations of Clarify Learning. Show less



TIAA

• United States
• Financial Services
• 700 & Above Employee

• Performance Consultant

  • Apr 1999 - Jan 2000

  - Responsible for developing training materials for Retirement Services Training Center. - Provided quality instructional design for products and software systems for various business units. - Developed training status reports for presentation to project teams and the Training Center. - Managed new course development projects, including research, curriculum development, instructional materials development and course rollout activities. - Communicated with senior managers, sales and marketing staff and with others within the Training Department to ensure continual quality improvements. - Created online training and documentation. - Developed job aids and manuals for State Tuition Financing project for New York, California, Missouri, Vermont, and Kentucky, as well as training on IRC Section 529. - Evaluated the cost-effectiveness of training programs. Show less



Ambac-Connect

• Instructor/Developer

  • Nov 1998 - Jan 1999

  - Responsible for developing, generating, and modifying business, marketing and technical documents. - Provided quality technical training on software products produced by or on behalf of Ambac Connect, Inc. - Designed specific and concise documentation used in technical manuals, user handbooks, and operational procedures. - Managed new course development projects, including research, curriculum development, instructional materials development and course rollout activities. - Communicated with senior managers, sales and marketing staff and with others within the Training Department to ensure continual quality improvements. - Developed QA training programs including interpersonal communications, incentive systems, customer satisfaction, quality awareness, and standards for evaluating training. - Managed outsourced development of web-based training project. - Evaluated the cost-effectiveness of training programs. Show less



Invesco US

• United States
• Investment Management
• 700 & Above Employee

• Trainer

  • Sep 1996 - Oct 1998

  - Developed new training programs and course materials, as well as instruction in new employee, customer service, systems, and specialized departmental training. - Developed and implemented training programs in imaging, new employee, mentoring, operations, and correspondence. - Developed and maintained user manuals, both for AIM products and imaging software. - As member of the Imaging Pilot Team, interacted with software developers, detailing AIM user requirements. Trained all Austin employees on imaging system. - As member of the Operations Pilot Team, was instrumental in developing departmental policies and procedures, and trained all incoming team members. - Provided front line customer service to brokers and shareholders. Show less