Jennifer Lugo

Service Office Manager at Hawthorne Chevrolet
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Contact Information
us****@****om
(386) 825-5501
Location
Waldwick, New Jersey, United States, JE

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Bio

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Credentials

  • Notary Public
    -
    May, 2015
    - Oct, 2024

Experience

    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Service Office Manager
      • Sep 2018 - Present
    • United States
    • Retail
    • 1 - 100 Employee
    • Executive Assistant to Fleet Director
      • Apr 2016 - Sep 2018

      • Serve as the liaison that coordinates delivery of hundreds of vehicles annually to city agencies, including New York Police Department, Department of Citywide Administrative Services, Department of Environmental Protection, Department of Corrections, Parks Department, New York City Transit, Department of Buildings and Department of Information Technology and Telecommunications. • Coordinate with Major Police Supply in Kenvil ,New Jersey on upfitting agency vehicles for the New York Police Department. • Coordinate delivery of vehicles to Con Edison (light, medium and heavy duty) as well as personally presenting paperwork to Con Edison offices ahead of vehicle delivery to expedite registration and plating. • Create and update as needed filing system and spreadsheets that follow vehicles from delivery to payment. • Coordinate with Chevy, Chrysler and Toyota Service Departments to inspect and prepare vehicles for delivery to fleet clients. • Create billing and delivery instructions for all fleet vehicles. • Prepare instructions for and coordinate with billing office to generate Department of Motor Vehicles and car dealership paperwork. • Responsible for tracking vehicle inventory for Chevy and Chrysler and handle unannounced monthly audits with bank officers. • Liaison between comptroller and fleet clients for outstanding payments. • Work frequently with Dealertrack, Arkona, GMGlobal Connect and Dealer Connect. • Responsible for stocking vehicles in Dealertrack. • Filing certificates of origin (title) for individual vehicles until time of delivery. • Answer phones, field calls, and scan and send receipts of delivered vehicles to Fleet Director Show less

    • United States
    • Individual and Family Services
    • 1 - 100 Employee
    • Assitant Office Manager/Customer Service Representative
      • Oct 2014 - Apr 2016
    • United States
    • Food & Beverages
    • Cashier
      • Aug 2014 - Oct 2014

      Customer service, cashier, selling the brand Customer service, cashier, selling the brand

    • Warehousing and Storage
    • 1 - 100 Employee
    • Executive Administrator
      • Feb 2011 - Feb 2013

      Create and implement new daily operations infrastructure as company expanded from 25 to nearly 100 wholesale warehouses across 48 states in the last year due to acquisitions) Create and manage Human Resources system for 200+ employees as a result of acquisitions, including collection of all employment applications and ensuring document completion Oversee and organize daily receipts faxed from warehouses Proofread, correct and prepare weekly warehouse receipts for invoicing Distribute payroll and post deposits in MAS 90 (accounting software) for 200+ employees Prepare warehouse checks received for deposit Send materials to the warehouse receiving managers, including blank receipts, pre-paid envelopes and com-checks, and trans checks Show less

    • Warehousing and Storage
    • 1 - 100 Employee
    • Office Manager
      • Feb 2011 - Jan 2013
    • United States
    • Public Relations and Communications Services
    • Office Manager and Junior Account Executive
      • Jun 2000 - Sep 2009

      Serve as receptionist answering phones, greeting clients, client spokespeople, journalists Handle all clerical work and filing Organize and implement customized direct mail and email marketing campaigns Conduct Internet research on issues/activities related to clients Create and maintain media databases Conduct regular email and telephone outreach with local, regional and national media Arrange interviews for clients/client spokespeople and/or media coverage of special events/issues Assemble press kits, prepare extensive media reports, scanning and emailing digital photographs Coordinate with paid wire services and news gathering sources and conduct Internet research to uncover media coverage Show less

    • Assistant to the Editor-in-Chief
      • Jan 2000 - Mar 2000

      Assist editor-in-chief in all daily office operations and planning of the 2000 Backstage Bistro Awards Field P.R. inquiries and correspondence, and provide staff reporters with review assignments Assist editor-in-chief in all daily office operations and planning of the 2000 Backstage Bistro Awards Field P.R. inquiries and correspondence, and provide staff reporters with review assignments

    • Entertainment Providers
    • 1 - 100 Employee
    • Assistant Company Manager
      • Aug 1999 - Dec 1999

      Compute and fax daily wrap figures Prepare weekly financial statements for producers and partners Manage distribution of house seats Contribute to running of daily office operations Compute and fax daily wrap figures Prepare weekly financial statements for producers and partners Manage distribution of house seats Contribute to running of daily office operations

    • United States
    • Performing Arts
    • 1 - 100 Employee
    • Assistant Stage Manager
      • May 1999 - Jul 1999

      Assist production stage manager, director and playwright in rehearsals and running productions Co-create and manage props Head of run crew and in charge of fly rails backstage during performances Assist production stage manager, director and playwright in rehearsals and running productions Co-create and manage props Head of run crew and in charge of fly rails backstage during performances

Education

  • Queens College
    credits shy of a Sociology Major and English Minor, Sociology
    2002 - 2005
  • Queensborough Community College
    Associates Degree, Liberal Arts and Sciences, Theater Arts
    1996 - 1999

Community

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