Experience

CREST Collaborative

• Primary and Secondary Education
• 1 - 100 Employee

• Support Staff

  • Sep 2021 - Present



Arlington Pediatric Associates

• Arlington, MA

• Front Desk Receptionist

  • May 2015 - Present



Banfield Pet Hospital

• United States
• Veterinary Services
• 700 & Above Employee

• Client Services Coordinator

  • Sep 2014 - Present

  Client resource coordinator responsible for efficient and responsive scheduling of busy veterinary medical practice. Customer service representative for clients providing educational, insurance and hospital service information and resources. Maintained follo­w up with clients with discharge instructions, information, billing and prescription information. Scheduled future appointments. Updated scheduling database and maintained maximum productivity for the medical team. Client resource coordinator responsible for efficient and responsive scheduling of busy veterinary medical practice. Customer service representative for clients providing educational, insurance and hospital service information and resources. Maintained follo­w up with clients with discharge instructions, information, billing and prescription information. Scheduled future appointments. Updated scheduling database and maintained maximum productivity for the medical team.



Liberation Art

• Everett, MA

• Independent Business Owner

  • Sep 2014 - Present

  Creating Art that Inspires and Motivates www.loveliberationart.com Creating Art that Inspires and Motivates www.loveliberationart.com



Cambridge Health Alliance

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Patient Partner

  • Sep 2012 - Present

  Key team member providing new methods of enhancing quality patient care. Identified potential areas of improvement, then developed a series of workflows adopted by the alliance for regular use. Personal contributions include a series of CHA patient surveys designed to give statistical and reliable project data and a MyChart access information booklet duplicated for use in all clinic waiting rooms. Key team member providing new methods of enhancing quality patient care. Identified potential areas of improvement, then developed a series of workflows adopted by the alliance for regular use. Personal contributions include a series of CHA patient surveys designed to give statistical and reliable project data and a MyChart access information booklet duplicated for use in all clinic waiting rooms.



TGI Fridays

• United States
• Restaurants
• 700 & Above Employee

• Server

  • Nov 2012 - Jan 2015

  Met compliance with all Federal, State and Company rules and regulations for handling food and beverages to uphold proper health and safety standards. Excelled in all company policies regarding customer service expectations and guidelines; received several awards for superior customer service and high sales performance. Met compliance with all Federal, State and Company rules and regulations for handling food and beverages to uphold proper health and safety standards. Excelled in all company policies regarding customer service expectations and guidelines; received several awards for superior customer service and high sales performance.