Experience

WILLIAM BECKETT PLASTICS LIMITED

• United Kingdom
• Plastics Manufacturing
• 1 - 100 Employee

• Customer Service Manager

  • Jul 2010 - Present

  Setting up new accounts Servicing and maintaining existing account Quoting Purchasing Accounts Receivable/Accounts Payable Receiving Goods, updating inventory Setting up new accounts Servicing and maintaining existing account Quoting Purchasing Accounts Receivable/Accounts Payable Receiving Goods, updating inventory



Target

• United States
• Retail
• 700 & Above Employee

• Team Leader

  • Oct 2004 - Jul 2010

  Managed the activities of 4-25 team members Hire team members Coaching and training team members Customer service Inventory management Maintain stock levels Stocking shelves Managed the activities of 4-25 team members Hire team members Coaching and training team members Customer service Inventory management Maintain stock levels Stocking shelves



Royal Office Products

• Burr Ridge Illinois

• Customer Service Manager, Purchasing

  • Sep 1997 - Jun 2005

  Managed 4-20 team members High volume call center Processed orders Communicated with sales team Contracted and quoted prices Resolved customer complaints Maintained company standards Trained and coached team members Purchasing Investigated and obtained non-stock items and special requests Managed 4-20 team members High volume call center Processed orders Communicated with sales team Contracted and quoted prices Resolved customer complaints Maintained company standards Trained and coached team members Purchasing Investigated and obtained non-stock items and special requests