Experience

Annie's Annuals & Perennials

• United States
• Retail
• 1 - 100 Employee

• Retail Nursery Cashier

  • Jan 2021 - Present

  Richmond, California, United States - Greet each customer and welcome them with a friendly attitude - Facilitate the smooth flow of the checkout process in order to reduce wait times and provide all customers with a positive checkout experience - Familiarize myself with plant identification and needs in order to answer most common customer questions - Find accurate information and refer outside resources for customers when I do not know the answer to their plant questions - Complete various nursery tasks and… Show more - Greet each customer and welcome them with a friendly attitude - Facilitate the smooth flow of the checkout process in order to reduce wait times and provide all customers with a positive checkout experience - Familiarize myself with plant identification and needs in order to answer most common customer questions - Find accurate information and refer outside resources for customers when I do not know the answer to their plant questions - Complete various nursery tasks and projects as assigned in a timely manner - Keep tally area well stocked, clean, and organized Show less



Contra Costa County Library

• Libraries
• 1 - 100 Employee

• Library Aide

  • Feb 2020 - Dec 2020

  - Checked-in and sorted library items back onto their correct areas within the library in a timely manner - Collected requested library items within the library that have been selected by patrons through our online services to be placed “on hold” for patrons - Made sure library items “on hold” are correctly labeled for patrons to pick up - Cleaned and organized library items and overall maintenance and sanitation of the library



PlayBow Dog Daycare

• United States
• Consumer Services
• 1 - 100 Employee

• Assistant Manager/Trainer

  • Jan 2018 - Dec 2019

  San Francisco, California, United States - Greeted people at our front desk while providing customer service, communication, assurance, and solutions via in person, emails, and phone calls to owners and their dogs - Made sure to collect, scan, and upload all required documents including vaccines for each new client and their dog before scheduling appointments called “Safety Assessment Tests” - Evaluated new incoming dogs based on health, social temperament, anxiety levels, and behavioral factors by way of outside walks, new dog… Show more - Greeted people at our front desk while providing customer service, communication, assurance, and solutions via in person, emails, and phone calls to owners and their dogs - Made sure to collect, scan, and upload all required documents including vaccines for each new client and their dog before scheduling appointments called “Safety Assessment Tests” - Evaluated new incoming dogs based on health, social temperament, anxiety levels, and behavioral factors by way of outside walks, new dog introductions, and overall comfort levels - Created client profiles into our data system for every dog entering our daycare and updated any special needs or recorded health concerns for each individual dog using “Watch Cards” - Oversaw Canine Specialists and allocating their individual tasks - Transported daycare dogs to and from their homes

• Canine Specialist

  • Aug 2016 - Jan 2018

  San Francisco, California, United States - Managed playgroups up to fifteen dogs at a time of varying breeds, sizes, and ages - Ensured the safety and welfare of all dogs attending daycare - Provided dogs with mental stimulation through training sessions and nose work - Bathed dogs and immediately cleaning up their messes and other litter - Maintained diligent sanitation and cleanliness duties throughout the facility on a daily basis - Accurately prepared and dispensed meals and specific medication to the corresponding… Show more - Managed playgroups up to fifteen dogs at a time of varying breeds, sizes, and ages - Ensured the safety and welfare of all dogs attending daycare - Provided dogs with mental stimulation through training sessions and nose work - Bathed dogs and immediately cleaning up their messes and other litter - Maintained diligent sanitation and cleanliness duties throughout the facility on a daily basis - Accurately prepared and dispensed meals and specific medication to the corresponding dog