Jennifer Laxson
Customer Success Manager at Remind- Claim this Profile
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English -
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Spanish Limited working proficiency
Topline Score
Bio
Experience
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Remind
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United States
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Software Development
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100 - 200 Employee
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Customer Success Manager
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2020 - Present
Remind is a communication platform that helps every student succeed. Founded in 2011, Remind allows school and district administrators to reach and engage with their communities and connects educators and families with the tools that help them teach and learn. Investors include First Round Capital, GSV, KPCB, and Social Capital. Remind is a communication platform that helps every student succeed. Founded in 2011, Remind allows school and district administrators to reach and engage with their communities and connects educators and families with the tools that help them teach and learn. Investors include First Round Capital, GSV, KPCB, and Social Capital.
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Thieme
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Germany
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Technology, Information and Media
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200 - 300 Employee
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Regional Sales Manager
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Jun 2018 - Mar 2020
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Regional Sales Manager
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Jun 2018 - Mar 2020
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Regional Sales Manager
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Jun 2018 - 2020
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Regional Sales Manager
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2018 - 2020
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Sage
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United States
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Book and Periodical Publishing
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700 & Above Employee
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Library Sales Manager
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2016 - 2018
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IEEE
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United States
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Non-profit Organizations
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700 & Above Employee
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Sr. Account Representative
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Dec 2012 - Jan 2016
Accountable for developing new accounts and managing existing clients in 10 western United States, western Canada, South America, Spain, Portugal, South Korea and Japan selling subscription access to highly technical engineering marketplace. Serve as support liason for client base with customer support and Customer Relations Manager in product implementation, training and product awareness.
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Inside Sales Representative
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2005 - Dec 2012
Collaborated with management and cross-functional teams to develop B2B plans and sales solutions that increased market penetration always resulting in revenue. Delivered effective product presentations online and created proposals for CTO’s and myriad of Engineering Management expanding and growing business into new market segments.
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Sales Administrator
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Oct 2003 - Jun 2005
Responsible for providing essential support to Account Managers and International Dealers in North America and International Countries for the Academic, Government and Corporate Markets.Effectively analyzed contract/subcontract schedule, terms and conditions (legal and financial) to ensure IEEE Intellectual Property rights. Efficiently processed sales orders and negotiated license agreements within 60 days. Monitored and reported misuse of digital library, managed tradeshows and updated CRM maintenance of customer records. Show less
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Marketing Coordinator
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Oct 2001 - Oct 2003
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Education
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The College of New Rochelle
Bachelor of Science, Business Administration