FMS Coordinator

• Apr 2022 - Present

Shipping Receiving Clerk

• May 2015 - Feb 2023

Receive samples, unpack and identify, then log in samples according to client’s instructions. Ensure correct testing has been added to each sample according to job orders. Keep an updated shipping log of incoming and outgoing samples. Ship samples to other labs following IATA and 49 CFR regulations. Perform various clerical duties, ensure a clean and productive workspace. Check in vendors that come in. Receive samples, unpack and identify, then log in samples according to client’s instructions. Ensure correct testing has been added to each sample according to job orders. Keep an updated shipping log of incoming and outgoing samples. Ship samples to other labs following IATA and 49 CFR regulations. Perform various clerical duties, ensure a clean and productive workspace. Check in vendors that come in.

Studio Sales Associate

• Oct 2014 - Feb 2023

Overseeing all studio functions Shooting a variety of photographs Selling portrait packages Manufacturing portraits Driving sales and meeting sales and performance goals Ensuring consistent and accurate cash management Maintaining a clean and safe studio Guaranteeing maximum customer satisfaction Overseeing all studio functions Shooting a variety of photographs Selling portrait packages Manufacturing portraits Driving sales and meeting sales and performance goals Ensuring consistent and accurate cash management Maintaining a clean and safe studio Guaranteeing maximum customer satisfaction

Customer Service Representative

• Apr 2014 - Sep 2014

Work on ABS and NECHO system to provide customers with excellent customer service. Work daily tasks such as past dues/cancellations, changes such as name, address, or coverages. Help customers with any questions they may have. Follow up with customers to assure they are receiving the best service and have all their insurance needs met. Work on ABS and NECHO system to provide customers with excellent customer service. Work daily tasks such as past dues/cancellations, changes such as name, address, or coverages. Help customers with any questions they may have. Follow up with customers to assure they are receiving the best service and have all their insurance needs met.

Cashier

• Oct 2013 - Apr 2014

Provide superior customer service while ringing up customers. Help customers locate products in the store. Recommend different products based on customers' needs. Recover returned product to the shelves. Provide customers with a clean and friendly environment by keeping the store clean and greeting every customer and offering assistance when needed. Provide superior customer service while ringing up customers. Help customers locate products in the store. Recommend different products based on customers' needs. Recover returned product to the shelves. Provide customers with a clean and friendly environment by keeping the store clean and greeting every customer and offering assistance when needed.

Customer Service Representative

• Aug 2012 - Jul 2013

Provide excellent customer service through performing various duties. Ring up customers, finish daily tasks, answer customers' questions about products and services. Follow safety and health regulations to ensure a safe work environment. Provide excellent customer service through performing various duties. Ring up customers, finish daily tasks, answer customers' questions about products and services. Follow safety and health regulations to ensure a safe work environment.

Collection Associate

• Aug 2011 - Jul 2012

Worked on FACS system working on both Dialer programs and manual dial work ques to make outbound calls and receive inbound calls on various delinquent accounts. Contact customers in order to negotiate payment arrangements and/or go through dispute processes. Use problem solving skills to overcome any stalls or objections. Use different skip tracing methods to locate current addresses and phone numbers of the customer. Worked on FACS system working on both Dialer programs and manual dial work ques to make outbound calls and receive inbound calls on various delinquent accounts. Contact customers in order to negotiate payment arrangements and/or go through dispute processes. Use problem solving skills to overcome any stalls or objections. Use different skip tracing methods to locate current addresses and phone numbers of the customer.

Debt Collector

• Jul 2010 - Aug 2011

Worked on a CRS program to receive inbound and outbound calls on delinquent bills and to work with the customer to find the best resolution for my client and the customer. Submitted queries to the client and followed up accordingly Secured agreed upon payment arrangements between the customer and either the company or the client. Maintained a professional manner throughout all calls. Worked on a CRS program to receive inbound and outbound calls on delinquent bills and to work with the customer to find the best resolution for my client and the customer. Submitted queries to the client and followed up accordingly Secured agreed upon payment arrangements between the customer and either the company or the client. Maintained a professional manner throughout all calls.