Experience

VIVA HEALTH

• Switzerland
• Health and Human Services

• Special Needs Plan Administrator

  • Jan 2021 - Present

• Care Coordinator

  • May 2019 - Jan 2021


Streamwood Behavioral Healthcare System
• United States
• Mental Health Care
• 100 - 200 Employee
• AM Intake Lead Clinician

  • Jan 2017 - Dec 2017

AMITA Health
• United States
• Hospitals and Health Care
• 700 & Above Employee
• Assessment Specialist

  • Nov 2015 - Jan 2017

Aurora Behavioral Health System
• United States
• Hospitals and Health Care
• 200 - 300 Employee
• Social Worker

  • Jan 2015 - Mar 2015


Aurora Behavioral Health Care

• United States
• Hospitals and Health Care

• Intake Coordinator

  • Oct 2013 - Mar 2015

  Perform biopsychosocial assessments, including vitals, of clients from age six years to adult in order to present cases to staff psychiatrists for treatment recommendations for mental health or addiction treatments; Regular use of DSM-IV and V for initial diagnosis and insurance authorization/precertification; Collaboration with nursing staff, psychiatrists, and social services to ensure client safety and treatment planning through communication; Bed management with unit staff to obtain current bed availability for planned and unplanned placement requests by scheduled client assessments, law enforcement, and other transferring hospitals. Show less



North County Serenity House

• 1 - 100 Employee

• Intern Therapist

  • May 2013 - Aug 2013

  Acquired client base through independent approach and by recommendation of NCSH Counselors; Individual therapy sessions scheduled according to client need and time availability; Use of CBT, Motivational Interviewing Technique, and Problem Solving Therapy with clients of varying needs such as substance abuse, domestic violence, and sexual trauma; Aided clients in finding community resources. Acquired client base through independent approach and by recommendation of NCSH Counselors; Individual therapy sessions scheduled according to client need and time availability; Use of CBT, Motivational Interviewing Technique, and Problem Solving Therapy with clients of varying needs such as substance abuse, domestic violence, and sexual trauma; Aided clients in finding community resources.



Seasons Hospice & Palliative Care

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Intern MSW

  • May 2012 - Dec 2012

  Position of gaining experience and skills in psychosocial assessment, case management, providing client's resources, individual therapy sessions for grief and bereavement, and program evaluation. Position of gaining experience and skills in psychosocial assessment, case management, providing client's resources, individual therapy sessions for grief and bereavement, and program evaluation.



Walgreens

• United States
• Retail
• 100 - 200 Employee

• Pharmacy Technician

  • Feb 2010 - Jun 2010

  New fill and refill medications at requests customers in a timely and efficient manner; Inventory of controlled and prescription medications; Insurance billing and authorizations; Cash register operation and daily countdown; Rotation through various operation positions throughout each shift; Customer service. New fill and refill medications at requests customers in a timely and efficient manner; Inventory of controlled and prescription medications; Insurance billing and authorizations; Cash register operation and daily countdown; Rotation through various operation positions throughout each shift; Customer service.



T-Mobile USA

• United States
• Retail

• Customer Service Representative

  • Feb 2008 - Feb 2010

  Ensured that customers received high quality customer care experiences, Handling of medications considered controlled substances, Accessing and maintaining profiles with confidentiality (HIPPA), Experience using a cash, Register and counting down drawers , Utilizing multiple computer programs; Ensured that customers received high quality customer care experiences, Providing floor support for other representatives during supervisor's absence, Mentoring newly hired representatives, Accessing and maintaining accounts with confidentiality quickly in a courteous professional manner, Performing monetary adjustments on accounts independently and auditing customers accounts for accuracy, Utilizing multiple computer programs within a limited time frame, Creating and sending memos to coworkers for proper billing and services Show less



Cox South Hospital

• Pharmacy Technician

  • Feb 2004 - Mar 2008

  Delivered medications to units throughout the hospital, Proper aseptic handling of medications, Training of newly hired technicians, Held Missouri Pharmacy Technician licensure, Prepared large batches of medications, Helped to educate nursing staff on pharmacy operations, Operated multiple phone lines simultaneously, Ensured proper billing for patients including auditing patient medication Delivered medications to units throughout the hospital, Proper aseptic handling of medications, Training of newly hired technicians, Held Missouri Pharmacy Technician licensure, Prepared large batches of medications, Helped to educate nursing staff on pharmacy operations, Operated multiple phone lines simultaneously, Ensured proper billing for patients including auditing patient medication