Experience

Comprehensive Hospice and Palliative Care
• United States
• Hospitals and Health Care
• 1 - 100 Employee
• Hospice Nursing Compliance Officer

  • Apr 2016 - Mar 2017

Optum Global Solutions
• Hospitals and Health Care
• 700 & Above Employee
• Registered Nurse Advocate

  • Apr 2015 - Apr 2016


Kaztronix LLC/Cigna Healthcare

• HEDIS Data Abstraction Nurse

  • Mar 2015 - May 2015

  Participated in HEDIS data abstraction on a contract basis for Cigna Healthcare. Performed provider/practitioner medical record reviews and over-reads to meet HEDIS project goals and NCQA standards. Successfully met inter-rater reliability scores during each internal audit period Participated in HEDIS data abstraction on a contract basis for Cigna Healthcare. Performed provider/practitioner medical record reviews and over-reads to meet HEDIS project goals and NCQA standards. Successfully met inter-rater reliability scores during each internal audit period



Kelly Services/Carewise Health

• Clinical Evaluation Specialist

  • Sep 2014 - Dec 2014

  Provided telephonic disease management/case management services on a contract basis for Carewise Health. Educated clients on how to self-manage their conditions regarding disease processes and the importance of adhering to medication regimens and physician orders. Telephonically assessed client’s knowledge and understanding of self-management of acute/chronic conditions including: Diabetes, CHF/CAD/AFIB/COPD, Asthma, Stroke, MI, Cancer, Back Pain, Preoperative/Postoperative and select pediatric cases. Promoted self-advocacy using motivational interviewing techniques to empower clients. Assisted clients in developing action plans and appropriate goals while to improve compliance with physician orders, treatments and medication management. Show less



AZ Women's Care

• Triage Registerd Nurse

  • Apr 2013 - Oct 2013

  Responsible for telephonic triage and education for OB/GYN patients in a private practice setting. Communicated with various hospitals to give verbal report to facilitate rapid admission for patients in active labor. Coordinated with physicians to ensure timely implementation of new orders. Responsible for performing on site lab testing and submitting prescriptions to pharmacies. Responsible for telephonic triage and education for OB/GYN patients in a private practice setting. Communicated with various hospitals to give verbal report to facilitate rapid admission for patients in active labor. Coordinated with physicians to ensure timely implementation of new orders. Responsible for performing on site lab testing and submitting prescriptions to pharmacies.



Banner Desert Medical Center

• Registered Nurse

  • Apr 2003 - May 2013

  Cared for inpatient, postoperative gynecology, high risk antepartum and postpartum patients; received certification in advanced fetal monitoring. Selected by clinical management to design and implement consistent processes for QA, chart auditing and improving patient satisfaction. Chosen to be a Cerner Millenium superuser; responsible for training nursing staff on new software during Banner Health's conversion from paper to system-wide EMR documentation. Developed and successfully implemented a process for cross-training antepartum nurses to care for the postoperative gynecology population. Show less



Gateway Community College

• United States
• Education Administration Programs
• 100 - 200 Employee

• Adjunct Faculty Clinical Instructor, Nursing Division/Nursing Assistant Program

  • Sep 2008 - Feb 2011

  Independently supervised and instructed students on direct patient care and skills per semester in various acute and long term care clinical settings. Worked alongside primary course instructors in both classroom and skills lab settings. Independently supervised and instructed students on direct patient care and skills per semester in various acute and long term care clinical settings. Worked alongside primary course instructors in both classroom and skills lab settings.



Good Samaritan Medical Center

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Registered Nurse

  • Dec 2001 - Apr 2003

  Staff nurse and designated team lead responsible for caring for patients with spinal and traumatic head injuries and other chronic illnesses requiring long term care. Worked closely with physical, speech and occupational therapists, rehabilitation physicians and facility medical director to create and implement individualized care plans for patients. Staff nurse and designated team lead responsible for caring for patients with spinal and traumatic head injuries and other chronic illnesses requiring long term care. Worked closely with physical, speech and occupational therapists, rehabilitation physicians and facility medical director to create and implement individualized care plans for patients.



Thunderbird Samaritan Medical Center

• Registered Nurse

  • Feb 1998 - Dec 2001

  Provided direct patient care on multiple medical/surgical and specialty units including cardiac, pulmonary and orthopedic patient populations. Cross trained and worked in the operating room as both a scrub and circulating nurse. Selected by management to assist in open heart/CVOR cases. Provided direct patient care on multiple medical/surgical and specialty units including cardiac, pulmonary and orthopedic patient populations. Cross trained and worked in the operating room as both a scrub and circulating nurse. Selected by management to assist in open heart/CVOR cases.



Maryvale Samaritan Medical Center

• Registered Nurse

  • Nov 1996 - Feb 1998

  Provided care to oncology and urology patients while floating to various medical/surgical units as needed. Responsible for administering chemotherapy and working closely with case management to facilitate transition to hospice care. Acted as team lead and selected by management to precept and educate new employees. Provided care to oncology and urology patients while floating to various medical/surgical units as needed. Responsible for administering chemotherapy and working closely with case management to facilitate transition to hospice care. Acted as team lead and selected by management to precept and educate new employees.