Experience

Shriners Children's Northern California

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Insurance Representative

  • Apr 2019 - Present



California Department of Health Care Services

• United States
• Government Administration
• 700 & Above Employee

• Staff Services Analyst/Graduate Assistant - Targeted Case Management

  • Jun 2018 - Apr 2019



Shriners Children's Northern California

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Authorization/Insurance Specialist

  • Jul 2015 - Aug 2017

  Responsible scheduling imaging and consultations for all patients seeking treatment outside of our hospital. Verification of insurance eligibility. Gaining insurance authorization for outside services. Advising patients of their coverage and benefits. Familiar with multiple Medi-cal GMCs, HMOs, and PPOs. Responsible scheduling imaging and consultations for all patients seeking treatment outside of our hospital. Verification of insurance eligibility. Gaining insurance authorization for outside services. Advising patients of their coverage and benefits. Familiar with multiple Medi-cal GMCs, HMOs, and PPOs.



Health Net Federal Services

• United States
• Insurance
• 400 - 500 Employee

• Intake Representative 1

  • Jan 2007 - Jul 2015

  - Received DoD clearance to handle health information of military personnel. - Responsible for timely and accurate data entry of referrals and authorizations. - Stayed current with work instructions and Policies and Procedures as they were constantly updated. - Prepared and/or edited correspondence to notify beneficiaries and providers of authorization status. - In appropriate contact with medical providers to research or remedy authorizations. - Maintain compliance with contractual timeliness standards as well as health information laws regarding recordkeeping. Show less



Nordstrom

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Apr 2005 - Apr 2006

  - Required to uphold company’s reputation for outstanding customer services. - Met and exceeded departmental and individual sales goals. - Received product knowledge from vendors in order to better sale products and reduce returns. - Required to uphold company’s reputation for outstanding customer services. - Met and exceeded departmental and individual sales goals. - Received product knowledge from vendors in order to better sale products and reduce returns.



UPS

• United States
• Truck Transportation
• 700 & Above Employee

• Loader

  • Jul 2003 - Jul 2004

  - Responsible for accurate loading and tracking of letters and packages. - Expected to maintain speed and efficiency while doing physically demanding work. - Collaborated with management in order to resolves employee retention issues. - Responsible for accurate loading and tracking of letters and packages. - Expected to maintain speed and efficiency while doing physically demanding work. - Collaborated with management in order to resolves employee retention issues.