Experience

Balducci's Food Lover's Market

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Human Resources Manager

  • Feb 2011 - Present

  Balducci’s Holdings, LLC; February 2011 to present Manager, Human Resources • Oversee recruitment for all stores including creation of job postings, sourcing and screening of candidates, obtaining references, preparing and presenting competitive job offers • Provide employee relations for ten store locations across four states, including coaching store management and providing guidance on disciplinary actions and issue resolution • Collaborate with legal counsel to resolve… Show more Balducci’s Holdings, LLC; February 2011 to present Manager, Human Resources • Oversee recruitment for all stores including creation of job postings, sourcing and screening of candidates, obtaining references, preparing and presenting competitive job offers • Provide employee relations for ten store locations across four states, including coaching store management and providing guidance on disciplinary actions and issue resolution • Collaborate with legal counsel to resolve employee relations issues where necessary • Administer all insurance, benefits programs and required notices timely and accurately including enrollment, maintenance and billing • Proactively manage staffing levels, hours worked and benefit eligibility determination based on Affordable Care Act guidelines • Coordinate and administer FMLA and disability programs in accordance with federal, state and local laws • Partner with store management on quarterly performance and merit review programs • Streamlined and facilitated harassment and workplace violence training across ten store locations • Experience managing a non-union market environment and proactively educating associates on company’s open door policy, benefits and various employee programs • Facilitate in store succession planning process with operations team • Responsible for various G&A budget lines including benefits, staffing, recruiting and training • Partner with Quality Assurance to ensure instore managers are up to date with legally required food handling courses as per various state and federal requirements • Update policies and procedures in accordance with legal requirements and updates • Provide 24/7 COVID-19 hotline support by providing guidance, obtaining critical information of positive cases, quarantining associates as necessary, and maintaining confidential information

• Human Resources/ Benefits Coordinator

  • Sep 2009 - Feb 2011

  • Led implementation of all benefits transitioning from prior carriers/programs to new ones, post company acquisition • Communicated all plan changes and facilitated enrollment for all associates in medical, dental, life insurance and disability plans • Created plans within the Lawson HRIS system to allow for timely and accurate billing and associate deductions • Responsible for all ongoing enrollment, changes and deletion activities post acquisition • Reconciled monthly benefit… Show more • Led implementation of all benefits transitioning from prior carriers/programs to new ones, post company acquisition • Communicated all plan changes and facilitated enrollment for all associates in medical, dental, life insurance and disability plans • Created plans within the Lawson HRIS system to allow for timely and accurate billing and associate deductions • Responsible for all ongoing enrollment, changes and deletion activities post acquisition • Reconciled monthly benefit billing for accuracy and processed invoices for timely payment • Supported associates with benefit concerns and questions, acting as liaison with the insurance carriers • Administered FMLA and disability in accordance with the law and plan documents



Kings Super Markets

• Retail
• 200 - 300 Employee

• Training and Development Manager

  • Apr 2000 - May 2004

  • Developed teambuilding program for Store Managers and Department Managers • Collaborated with merchants to enhance and update entry level training content and new product launches • Partnered with merchants, operators and payroll to assess and create standardized training hours for each area • Developed and facilitated performance management training including writing and delivering feedback • Oversaw the Assistant Store Manager training program including candidate selection… Show more • Developed teambuilding program for Store Managers and Department Managers • Collaborated with merchants to enhance and update entry level training content and new product launches • Partnered with merchants, operators and payroll to assess and create standardized training hours for each area • Developed and facilitated performance management training including writing and delivering feedback • Oversaw the Assistant Store Manager training program including candidate selection, progress and graduation • Managed company wide Regional Training Program and Meat Apprentice Program, including the selection and certification of trainers • Conducted quarterly training audits and increased store training compliance from 58% to over 90% within one year. • Supervised, coached and developed two Training Specialists • Responsible for the HR software upgrade including development of test plans, parallel testing and partnered with IT to complete a successful conversion with no additional cost to budget

• Human Resources Manager

  • Sep 1997 - Apr 2000

  • Managed home office human resources, payroll and office services departments • Led the home office relocation project, move logistics, work space review, and revision of policies and procedures • Recruited for all home office and store management positions • Audited and reconciled payroll accounts including 401k contribution and loan payments to ensure timely transmittal • Facilitated the Annual Service Awards program, including gift selection program and celebration… Show more • Managed home office human resources, payroll and office services departments • Led the home office relocation project, move logistics, work space review, and revision of policies and procedures • Recruited for all home office and store management positions • Audited and reconciled payroll accounts including 401k contribution and loan payments to ensure timely transmittal • Facilitated the Annual Service Awards program, including gift selection program and celebration dinner • Administered the execution of the annual bonus program • Responsible for Human Resources and Office Service budgetary lines and well as coordination with IT and Engineering on office services equipment and service contracts

• Assistant Human Resources Manager

  • Sep 1996 - Sep 1997

  • Key member of HRIS system implementation team that worked to evaluate and select vendor and partner with task force for a successful implementation and transition to Lawson Software for HR and Payroll systems • Managed all aspects of the Employer Trip Reduction program in compliance with the Clean Air Act including program set up, technology tracking system, and reported compliance • Office events coordination including picnic, holiday party, service awards • Managed the Office… Show more • Key member of HRIS system implementation team that worked to evaluate and select vendor and partner with task force for a successful implementation and transition to Lawson Software for HR and Payroll systems • Managed all aspects of the Employer Trip Reduction program in compliance with the Clean Air Act including program set up, technology tracking system, and reported compliance • Office events coordination including picnic, holiday party, service awards • Managed the Office Services department including mailroom and reception • Partnered with the Manager of Training and Development to create a new performance management program

• Personnel Supervisor

  • Apr 1994 - Sep 1996

  • Managed the Office Services department including mailroom and receptionist • Responsible for coordinating requests for temporary clerical support and interviewing nonexempt office associates • Assisted in the home office remodel with a complete review of equipment and bids for new office equipment • Planned and coordinated events including Home Office Wellness and United Way Campaign • Active member of the business efficiency review to improve effectiveness of work processes

• Human Resources Secretary

  • Feb 1993 - Apr 1994

  • Provided administrative support to the Vice President of HR, Manager of HR and Training, Development Manager • Administered hiring paperwork for store new hires, processed rate increases, as well as store transfers • Updated all operations training materials as requested • Prepared correspondence and personnel announcements • Analyzed turnover reports and reported reasons for terminations and service length