Jennifer Kalou

Practice Manager at Associated Plastic Surgeons, S.C.
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Contact Information
us****@****om
(386) 825-5501
Languages
  • Spanish -

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Jennifer worked indirectly for me for over 2 years and in that time portrayed nothing less than professionalism and team spirit. Her attention to detail and proactive attitude was outstanding. Any task that was presented to Jennifer from her every day job responsibilities to being asked to do additional work when needed was always welcome and done thoroughly without hesitation. Jennifer was very well liked among her peers and management. It is my pleasure and delight to recommend Jennifer for any position she might be seeking, as she will indeed be a great asset!

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Credentials

  • Certified Aesthetic Consultant
    The Aesthetic Academy
    Nov, 2017
    - Nov, 2024
  • NHA's ExCPT Certified Pharmacy Technician (CPHt)
    State of Illinois
    Aug, 2006
    - Nov, 2024
  • Permanent Makeup
    -
    Jul, 2005
    - Nov, 2024
  • Cosmetologist
    State of Illinois
    Aug, 2000
    - Nov, 2024

Experience

    • Medical Practices
    • 1 - 100 Employee
    • Practice Manager
      • Mar 2008 - Present

      Overseeing the day-to-day activities of the practice staff, following company policies and guidelines. Hire, train, develop and motivate employees to hit designated goals. Review and prepare payroll information and fax time sheets to accountant. Distribute benefits material. Review and coordinate staff schedules and time off requests to ensure adequate coverage. Conduct procedure audits, monitor sales / procedure data. Conduct employee performance reviews. Perform administrative functions and complete management reports. Renew all state and physician licenses. Recredential physician at multiple hospitals and surgical centers. Assist with marketing for the practice. Assisit with patient intake, consultations, surgical proposals and surgical scheduling. Assist physician with pre-op and post-op care of patient.

    • United States
    • Personal Care Product Manufacturing
    • 700 & Above Employee
    • Assistant General Manager
      • Nov 2006 - May 2007

      Overseeing the day-to-day activities of the salon staff, following company policies and guidelines. Hire, train, develop and motivate employees within the housekeeping, facial and body, and programming departments. Review and prepare payroll information and fax time sheets to Home Office for processing. Respond to (internal) payroll-related questions and act as liaison between employees and Payroll department. Distribute benefits materials and forward completed forms to Benefits department. Document work-related injuries and report to insurance carrier within required deadline. Maintain customer liability incident reports. Review and coordinate staff schedules and time off requests to ensure adequate coverage. Conduct sales audits, monitor sales data, and prepare bank deposits. Assist with preparing associate performance reviews. Perform administrative functions and complete management reports timely and accurately.

    • Salon Service Educator
      • Jun 2003 - Jun 2005

      Serviced the chicagoland area and also parts of Wisconsin with product education. Conducted educational seminars on hair color and Wella products. Worked from home and was responsible for all weekly and monthly reports to send out of state. Attended and was in charge of beauty seminars and conferences in the chicagoland area. Serviced the chicagoland area and also parts of Wisconsin with product education. Conducted educational seminars on hair color and Wella products. Worked from home and was responsible for all weekly and monthly reports to send out of state. Attended and was in charge of beauty seminars and conferences in the chicagoland area.

    • United States
    • Retail
    • 700 & Above Employee
    • Salon Manager
      • Aug 2002 - Feb 2003

      Managed the salon, duties included payroll on ADP, ordering supplies, making schedules, assisting clients with any concerns and salon issues they might have. Was given many salons in the area with the company in which to manage when other managers were on leave or vacation. Managed the salon, duties included payroll on ADP, ordering supplies, making schedules, assisting clients with any concerns and salon issues they might have. Was given many salons in the area with the company in which to manage when other managers were on leave or vacation.

  • Maria's Hair Fashion
    • Niles, Illinois
    • Salon Manager/Secretary
      • Feb 1998 - Aug 2002

      Worked as a hairstylist as well as maintained store, was incharge of ordering supplies and products as needed. Performed interviews for potential employees. Processed payroll and issued paychecks. Performed all clerical work. Worked as a hairstylist as well as maintained store, was incharge of ordering supplies and products as needed. Performed interviews for potential employees. Processed payroll and issued paychecks. Performed all clerical work.

    • United States
    • Consumer Services
    • 300 - 400 Employee
    • Assistant Stylist
      • Oct 1999 - Oct 2000

      Assist Colorist and stylist with clients: wash clients hair, finish chemical services for them as well as blowdry and finish on clients. Make sure the apperence of the salon is kept and that all stylists had products. Once a week I would attend classes for advanced training on haircutting Assist Colorist and stylist with clients: wash clients hair, finish chemical services for them as well as blowdry and finish on clients. Make sure the apperence of the salon is kept and that all stylists had products. Once a week I would attend classes for advanced training on haircutting

    • Medical Receptionist
      • Jan 1991 - Jul 1993

      Make, cancel, verify appointments. Answer phones and pulled files for the patients that day, also put all tests in files and collected copays, printed reciepts and called to verify insurance , took messages from pharmacies for the doctor, put all blood work in lab box to be picked up for the night, sent all items to be autoclaved to hospital. Make, cancel, verify appointments. Answer phones and pulled files for the patients that day, also put all tests in files and collected copays, printed reciepts and called to verify insurance , took messages from pharmacies for the doctor, put all blood work in lab box to be picked up for the night, sent all items to be autoclaved to hospital.

Education

  • Oakton Community College
    certification, Pharmacy Technician/Assistant
    2006 - 2006
  • Permanent Beauty
    Certification, Permanent Cosmetics/Makeup and Tattooing
    2005 - 2005
  • Niles School of Cosmetology
    Certification, Cosmetology
    1999 - 2000
  • Triton College
    Accounting and Finance
    1997 - 1999
  • Oakton Community College
    Law Enforcement
    1995 - 1997

Community

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