Jennifer (Jenna) Coop
Senior Director, Application Management at Maritz Motivation- Claim this Profile
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Bio
Experience
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Channel Partner Engagement Solutions by Maritz
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Advertising Services
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100 - 200 Employee
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Senior Director, Application Management
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Apr 2019 - Present
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Senior Director, Product Engineering
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Jan 2018 - Apr 2019
Responsible for resource strategy and staffing the Product Engineering organization. Resourcing alternatives defined depending on the type of project (custom, product) and project profitability. Formulated resource pods and implemented master scheduling to minimize downtime between projects. Created visibility into open capacity and team cost structures for our internal support and sales organizations. Additionally responsible for managing department budgets for a 200+ person organization. Managed staff of 84 direct reports and budget of $20M.
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Senior Director, Westcoast Automotive Engineering
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Sep 2014 - Jan 2018
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Centene Corporation
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United States
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Hospitals and Health Care
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700 & Above Employee
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Manager, IT
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Aug 2012 - Sep 2014
Responsible for application development and support for healthcare Electronic Data Interchange (EDI) supporting over 19 health plans and 2 specialty companies. Additionally, managed department portfolio balancing supply, demand, and cross departmental dependencies. Provided direct leadership for team of 21, operating budget of $2M.
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Express Scripts
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United States
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Hospitals and Health Care
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700 & Above Employee
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Director, IT Customer Contact Systems Execution
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Jun 2011 - Aug 2012
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Director, Workers' Compensation IT
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Feb 2010 - May 2011
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Director, Client & Patient Systems Project Management Office
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Jan 2009 - Feb 2010
Responsible for project and portfolio management for the Client and Patient Systems department. Included management of 5 portfolios valued at over $35M. Additionally, responsible for release management, departmental compliance initiatives and business continuity planning. Rolled out portfolio and project management practices and ensured programs and projects were identified, planned, approved, and executed according to those processes and guidelines. Staff of 15 direct reports and 35 indirect reports, operating budget of $5.5M.
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Director, Product Engineering
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Jan 2008 - Jan 2009
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Sr. Manager, Customer Contact Systems Web Development
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Sep 2005 - Dec 2007
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XTRA Lease LLC
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United States
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Truck Transportation
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200 - 300 Employee
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Director, Application Development and eCommerce
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2001 - 2005
Responsible for application support and development. Performed program management for the application portfolio. Responsible for technical relationship with external strategic partner to provide trailer-tracking functionality to over half of the 90,000-trailer fleet. Directed activities of staff of 12.
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Anheuser-Busch
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United States
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Food and Beverage Services
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700 & Above Employee
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Manager, eBusiness Strategy and Planning
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1998 - 2001
Responsible for generating creative ideas for potential eBusiness prototypes, developing eBusiness standards, and leveraging various eBusiness initiatives across AB subsidiaries. Prepared updates on state of eBusiness across AB and presented to senior management and divisional executives for project-funding approval. Managed staff of 5.
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CNH Industrial
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Machinery Manufacturing
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700 & Above Employee
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Manager, Supplier Systems & eCommerce
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1993 - 1998
Developed, maintained, and supported purchasing, receiving, and MRP applications. Managed supplier-facing eCommerce applications. Managed group of 15, including 3 international staff. Provided maintenance and support for various worldwide supplier systems. Performed program management for portfolio of over 50 projects. Utilized resources of cross-functional Steering Committee to prioritize projects and coordinate various divisional goals. Involved in benchmarking efforts with other companies, internal and external, to automotive industry.
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Education
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Southern Illinois University Edwardsville
BS, MIS, Management