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5.0

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Krissie Holcombe-Haggerty

Jennifer is an excellent Program Director. She is very responsible and professional. Jennifer is well versed in state and federal regulations for treatment facilities and has an in depth knowledge of the recovery process. Jennifer has broad knowledge of managing employees including performance management, conflict resolution, employee relations, benefits, employment law and training and development. Jennifer is a good mentor to her employees and a team player in an organization.

Kristine Tures

When hired at STS, Jennifer was my trainer and introduced me to all the documentation and processes that needed to be completed to ensure superior client care. Jennifer was patient and made sure that I understood what I was doing and had to do to get the job completed. Kristine Tures, BS, LADC

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Experience

    • United States
    • Consumer Services
    • 1 - 100 Employee
    • Founder
      • Nov 2021 - Present
    • United States
    • Mental Health Care
    • 1 - 100 Employee
    • Utilization Review Specialist
      • Feb 2019 - Present
    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Business Development Liaison
      • Nov 2017 - Jan 2023
    • Real Estate
    • 700 & Above Employee
    • Real Estate Agent
      • Jan 2017 - Jan 2023
    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Quality Assurance/Compliance Director
      • Nov 2014 - Aug 2016
    • Director of Admissions
      • Aug 2013 - Nov 2014
    • United States
    • Mental Health Care
    • 1 - 100 Employee
    • Clinical Supervisor
      • Jan 2013 - Jul 2013
    • Investment Management
    • Program Director
      • May 2012 - Dec 2012

      Responsible for ensuring efficient operations within the treatment center.Responsible for the execution and achievement of treatment center specific goals and objectives.Provides direct supervision of all treatment center team members.Responsible for the leadership/interpersonal skill development and mentoring of direct reports.Ensures implementation of all company policies and procedures.Adheres to state, federal, and JHACO regulations.Responsible for the development and submission of outreach activities Actively participates in the Change Review Team to assist in the development and enhancement of SAMMS.Serves as a Subject Matter Expert to assist in the implementation of new processes within the company. Show less

    • Program Director of San Antonio Substance Abuse Clinic
      • Jun 2010 - Dec 2012

      Responsible for ensuring efficient operations within the treatment center.Responsible for the execution and achievement of treatment center specific goals and objectives.Provides direct supervision of all treatment center team members.Responsible for the leadership/interpersonal skill development and mentoring of direct reports.Ensures implementation of all company policies and procedures.Adheres to state, federal, and JHACO regulations.Responsible for the development and submission of outreach activities Actively participates in the Change Review Team to assist in the development and enhancement of SAMMS.Serves as a Subject Matter Expert to assist in the implementation of new processes within the company. Show less

    • Substance Abuse Counselor
      • Nov 2009 - Dec 2012

      Assists patients in identifying, maximizing, and relating their strengths to appropriate social, educational, and occupational goals.Responsible for helping patients prepare and adjust to a drug free lifestyle.Maintains a caseload of up to 50 patients.Conducts individual counseling sessions on a regular basis per state regulationsOrients patients to the treatment center's operation and procedures.Implement and revise patient treatment plans as required per state regulationsMaintain patient records that are complete, comprehensive, and well organized.Make appropriate referrals through case management services and perform necessary follow-up.Provide in-service training to counselors and other treatment center team members as needed. Show less

    • United States
    • Medical Practices
    • 1 - 100 Employee
    • Chemical Dependency Case Manager
      • Dec 2007 - Aug 2009

      Provided daily individual counseling and therapy services to caseload of 50 clients. Provided clients with individualized treatment plans and monitored progress or lack of on an ongoing basis. Interfaced directly with families, loved ones, and agencies and made appropriate referrals to other agencies. Assisted with and completed client documents such as client grievances, medication change requests, guest dosing, and release of confidential information. Facilitated training and development of new counseling staff. Show less

Education

  • Metro State University
    Bachelor of Applied Science (BASc), Human Services
    2008 - 2010
  • Chippewa Valley Technical College
    Associate of Arts and Sciences (AAS), Alcohol and other Drugs of Abuse
    2004 - 2006

Community

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