Major Account Manager

• Aug 2023 - Present

Client Services Manager

• Feb 2022 - Aug 2023

American Safety Council/TPC Training 2/22-Current Educaitonal company focused on Technical Training, OSHA Safety Training and Tailored Training Solutions. Client Services Manager-Columbus Ohio • Enterprise Team- Identifying, qualifying, quantifying, ztracking, and evaluating customer oain points and facilitating developing, designing, and implementing processes that improve overall customer experience. • Acts as customer advocate and liason back inot organization. • Tailoring sales SaaS solutions for Clients.Meets and exceeds monthly and quarterly sales goals with a focus on customer satisfaction. • Responsible for Developing and implementing sales strategies for new and existing Clients. • Work with field management and Product Management to plan and achieve profit results consistant with predetermined forecasts/expectations. Show less

Product Service Sales Representative

• Dec 2018 - Feb 2022

• Central Ohio Power Systems Division Sales Executive and Account Manager • Resposible for managing and growing Ohio CAT’S largest Power Division- central Ohio. • Recognized for managing and growing territory by more than 30% YOY. Achieving over 8M in total revenue. • Project Management-quoting and managing product support projects including new technology and software upgrades for customers; including managing subcontractors, budgetary and timeline constraints and customer expectations. • Repsonsible for bringing on new business andmanaging a customer base of over 200 customers and 1000 pieces of mission critical equipment. • Built and maintained relationships with Fortune 100 companies to ensure business interests of CATERPILLAR Show less

Account Executive

• Sep 2014 - Dec 2018

· Sales Executive and Account Manager- Responsible for managing a large customer base, developing and maintaining successful relationships with customers by recommending strategic solutions to meet their equipment, State of Ohio compliance and company protocols. · Responsible for customizing new and renewal service agreements, additional work and repair services for all makes and models of Generators and Diesel Fire Pumps. · Won Midwest Representative of the year 2017 with over 2.5M in sales. · Over 1.5M dollar Club three consecutive years. · Started the position with four hundred pieces of equipment under contract and grew it to over eight hundred throughout a 30 county territory in central Ohio in four years. · One of only five sales Representatives handpicked by the W.W. Williams Executive Team to consult on the World Class Sales Organization (WCSO) This committee was formed to create company policy in an effort to aggressively increase overall company sales nationwide. Sourced and hired a sales training consulting company, created compensation plans, on boarding and training protocol, and organized the National Sales Meeting. · Trained, coached and on boarded new sales reps throughout the Midwest Division. · Met and exceeded prescribed sales goal every year. · Ongoing training in EGSA, Joint Commission and Electrical Basics, and negotiating. Show less

IT Recruiter

• Apr 2014 - Sep 2014

National Account Executive

• Jan 2006 - Jan 2010

Marketing and Sales Executive. Experienced with all levels of Marketing Tools from Online, Broadcast, and Print solutions. Experienced in customer needs analysis, solution selling and building strong, longterm relationships. Started at WBNS-FM and worked as an Account Executive until promoted to Special Sections at The Columbus Dispatch, than to the National desk. Marketing and Sales Executive. Experienced with all levels of Marketing Tools from Online, Broadcast, and Print solutions. Experienced in customer needs analysis, solution selling and building strong, longterm relationships. Started at WBNS-FM and worked as an Account Executive until promoted to Special Sections at The Columbus Dispatch, than to the National desk.