Experience

Iowa Donor Network

• United States
• Non-profit Organizations
• 100 - 200 Employee

• Chief Optimization Officer

  • Jan 2022 - Present

  • Provide oversight to continuous improvement, data analytics, training, and human resources to optimize organ and tissue donation and organizational sustainability.• Ensure employee engagement by leading recruitment and retention strategies to maintain IDN as an employer of choice.• Direct organizational improvement activities using the Baldrige Criteria for Performance Excellence Framework and improvement tools including DMAIC and PDSA.• Oversee development, reporting and data analytics to optimize organizational operations.• With the CEO, develop and implement strategies to respond to changing conditions and new opportunities for the organization.• Coach and develop leadership team members and support the development of other team members for current and future organizational success. Show less

• Director Of Continuous Improvement

  • Apr 2019 - Jan 2022

  • Directed organizational improvement activities using the Baldrige Criteria for Performance Excellence Framework including submission of annual Iowa Recognition for Performance Excellence applications resulting in two Bronze, one Silver, and Gold level state awards. Fostered use of improvement tools including DMAIC and PDSA.• Responsible for steering leadership team strategic planning activities including plan development and implementation.• Led employee engagement activities resulting in an 80% of employees engaged across all teams with department mean score of 4.92/5.0. Managed the selection, training and performance development. Show less

• Director of Quality Systems

  • Oct 2012 - Apr 2019

  • Responsible for the quality assurance and improvement activities at a non-profit healthcare organization. • Directed organizational improvement activities using the Baldrige Criteria for Performance Excellence Framework including submission of annual Iowa Recognition for Performance Excellence applications resulting in two Bronze and one Silver level state awards. Fostered use of improvement tools including LEAN and PDSA.• Responsible for steering leadership team strategic planning activities including plan development and implementation.• Responsible for the collection and analysis of organizational data to identify best practices and opportunities for improvement. Provide oversight to database management and data warehousing activities. • Empower a highly engaged, motivated workforce work team. Manage the selection, training and performance development. Show less

• Development Manager

  • Mar 2007 - Oct 2012

  • Collect and analyze data on referral and organ and tissue donation activities at Iowa hospitals, developing organizational and hospitals specific strategies to maximize donation potential and promote increases in organ and tissue donation consent rates. • Cultivate and nurture relationships with key hospitals partners and other stakeholders to encourage compliance with federal and state regulations including those dictated by the state of Iowa, the Centers for Medicare and Medicaid Services, and the Joint Commission. Show less

• Hospital Development Supervisor

  • Mar 2007 - May 2008

• Hospital Development Specialist

  • Oct 2005 - Mar 2007



Society for Women's Health Re

• Washington D.C. Metro Area

• Development Director

  • Jan 2005 - Sep 2005

  • Managed gift pledges and accounts receivable for $2.3 million non-profit including oversight of gift data entry and production of thank you letters as well as generation of reports for accounting and auditing purposes. • Conceptualized and planned programs for and managed solicitation and stewardship of individual small gift donors through direct mail campaigns and workplace giving programs; prepared written materials for mailings and marketing efforts; maintained contributor lists on database. • Supervised department staff including the management of projects, scheduling regular staff meetings, and oversight of staff recruitment and training of both current and new staff members. • Managed stewardship and solicitation of corporate supporter group of between 35 – 40 companies serving as a liaison to over 100 corporate representatives providing regular updates of activities and events; coordination of annual meeting and quarterly sub-committee conference calls/meetings including agenda planning and logistics for meetings. • Coordinated and implemented various logistics for annual fundraising dinner for 800 + guests including: print package design and production, honorary committees, invitation lists, seating lists and arrangements. Most recent event raised over $1 million. Show less



Society for Women's Health Research (SWHR)

• Senior Development Officer

  • Jul 2003 - Jan 2005

• Development Officer

  • Dec 1999 - Jul 2003