Jennifer Horvath

EMT at Brewster Ambulance
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
New Bedford, Massachusetts, United States, US
Skills

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now

Credentials

  • BLS-AMERICAN HEART ASSOCIATION CERTIFICATION
    -
  • EMT - basic
    COMMONWEALTH OF MASSACHUSETTS DEPARTMENT OF PUBLIC HEALTH
  • NATIONAL EMS CERTIFICATION
    -

Experience

  • Brewster Ambulance
    • United States
    • Financial Services
    • 1 - 100 Employee
    • EMT
      • Dec 2015 - Present

      • Evaluate the patient’s condition and provide medical aid such as AED, CPR, prevent spinal damage, ventilation, control severe bleeding, prevent shock, bandaging wounds, etc. • Write a patient care report and take notes of the medical treatment as well as thoroughly sterilize the interior of the ambulance and restock supplies to maintain preparedness • Sustain professionalism while responding to calls and calming down victims and their families • Evaluate the patient’s condition and provide medical aid such as AED, CPR, prevent spinal damage, ventilation, control severe bleeding, prevent shock, bandaging wounds, etc. • Write a patient care report and take notes of the medical treatment as well as thoroughly sterilize the interior of the ambulance and restock supplies to maintain preparedness • Sustain professionalism while responding to calls and calming down victims and their families

  • Mercer
    • Portugal
    • IT Services and IT Consulting
    • Health and Benefits Analyst
      • Feb 2012 - Sep 2014

      • Responsible for developing and executing requirements, processing guides, Service Level Agreements, reporting requirements, and process flows.• Accountable for the delivery of Health and Benefit to a range of 45,000 to 60,000 employees• Work with internal business teams to identify enhancement opportunities from implementation to production and develop solutions• Identify out of scope prospects for the company that are viable and add value for the client• Fortify cross-functional relationships as the liaison between client, operations team, call center, and vendors • Gather requirements to setup and document processes to properly handle client administration• Create process flows, train and manage off shore support teams to include complete process handoff• Provide support as a Subject Matter Expert (SME) for colleagues Show less

    • Quality Assurance Analyst
      • Mar 2008 - Feb 2012

      Quality Assurance Analyst / Participant Services Representative II (Trade Specialist) • SME in all areas of benefits outsourcing: Defined Contribution, Defined Benefit, Total Absence Management (TAM), Health and Welfare• Enhance quality of service delivered to clients and plan participants by improving departmental efficiencies • Develop each Participant Service Representative (PSR) by providing consistent coaching• Conduct training courses in all areas of benefits outsourcing to new hires and existing PSRs • Display advanced knowledge of product and capital market to uncover customer needs and meet their goals• Exhibit extensive knowledge of pension plan administration, taxability of pension payments, and optional forms of payment• Discuss the benefits of a diversified portfolio and tax implications to guide plan participants’ investment decisions while executing mutual fund and stock trades and optimize asset retention Show less

  • John Hancock Financial Services
    • United States
    • Investment Banking
    • 1 - 100 Employee
    • Brokerage Services Representative
      • Mar 2005 - Dec 2005

      • Respond to clients and brokers within service standards in an inbound call center by providing account information that includes but not limited to; product, legal, tax, transactions, and investments • Calculate and process liquidations, conversions, ownership changes, and other price dependent transactions day of receipt • Review and complete all investment transactions including new applications, group investments, transfers, and rollover checks • Implement problem resolution and reconcile client accounts Show less

  • Fidelity Investments
    • United States
    • Financial Services
    • 700 & Above Employee
    • Senior Operations Specialist
      • Jan 2001 - Nov 2004

      • Supervise a team of 15 members to ensure strict deadlines are met in compliance with all regulatory agencies • Liaison for specific plan needs through communicating and resolving discrepancies within the administration of employer sponsored retirement plans • Ensure client satisfaction by working with internal and external business groups • Monitor risk and financial exposure to the firm and clients while continually looking for process improvements • Participate as a technical resource contact on cross-functional projects including system enhancements • Directly responsible for the development of new hire associates • Provide time and experience as a SME for colleagues on all process flows involving all plan participant requests Show less

Education

  • Framingham State College
    Bachelor of Science (B.S.), Business Administration. concentration in Accounting

Community

You need to have a working account to view this content. Click here to join now