Jennifer Hooker

Client Relationship Manager at Boston Institute of Finance
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Contact Information
us****@****om
(386) 825-5501
Location
La Crosse, Wisconsin, United States, US

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5.0

/5.0
/ Based on 2 ratings
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Griffin LaFleur

Jennifer, while at Kaplan CFE, developed into one of the most competent and knowledgeable sales associates I have worked with during my twenty plus years the service/sales industry. Every facet of her performance is always carried out in a timely manner and at the highest level of quality. She maintains excellent relationships with students/customers. She accepts responsibility willingly and ensures a quality product. Jennifer demonstrates a sound understanding of sales and marketing strategies and can effectively communicate with customers over all social media platforms. She implements a differentiated customer experience to individual students and enhances the customer relationship on a consistent basis. Jennifer presents a strong work ethic, a sincere interest for her customers, and a desire to continue her own professional skills. She handles difficult situations well and always has a possible solution or plan of action for any problem she sees. In every situation she always has solid ideas to improve service and customer growth. Without reservation, I highly recommend Jennifer Hooker. I firmly believe she will make a significant contribution to any company in any industry. Jennifer will also be warmly received and enrich her co-workers. Should further information be necessary, please contact me.

Adam Ellingson

Jennifer started with Kaplan in 2009; immediately Jennifer brought energy and passion to the team. Jennifer is outgoing, energetic, confident, and intelligent. Jennifer puts her energy and passion to work exceeding sales goals and driving client success and engagement. Jennifer's focus on clients and positive outcomes, coupled with strong analytical abilities and amazing relationship building skills, made her a top performer at Kaplan month-over-month, year-over-year. Thank you, Jennifer, for your leadership and contributions to our team. You have earned my strongest recommendation.

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Experience

    • United States
    • E-Learning Providers
    • 1 - 100 Employee
    • Client Relationship Manager
      • Nov 2018 - Present
    • United Kingdom
    • Technology, Information and Internet
    • Senior Account Director
      • 2009 - Nov 2018

      - Develop and maintain relationships with financial advisors, branch managers, etc. to assist with CFP, CFA, and securities / Insurance license education - Place cold calls, hold monthly webinars, and attend conferences to generate business and future leads. - Make onsite visits to close large opportunities across the United States - Make sure clients have a level of support and customer service that will generate future referrals and positive feedback - Develop and maintain relationships with financial advisors, branch managers, etc. to assist with CFP, CFA, and securities / Insurance license education - Place cold calls, hold monthly webinars, and attend conferences to generate business and future leads. - Make onsite visits to close large opportunities across the United States - Make sure clients have a level of support and customer service that will generate future referrals and positive feedback

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