Experience

International Mountain Bicycling Association

• United States
• Public Policy Offices
• 1 - 100 Employee

• Programs Associate

  • Sep 2016 - Present

  • Provided support services and educational tools to enhance the efforts of individual organizations at the local level. • Successfully coordinated over 12 events nationwide certifying participants for IMBA’s Instructor Certification program. • Oversaw the National Mountain Bike Patrol and successfully transitioned the program to the National Ski Patrol. • Partnered with Subaru North America creating a VIP Program for IMBA’s membership base. • Provided support services and educational tools to enhance the efforts of individual organizations at the local level. • Successfully coordinated over 12 events nationwide certifying participants for IMBA’s Instructor Certification program. • Oversaw the National Mountain Bike Patrol and successfully transitioned the program to the National Ski Patrol. • Partnered with Subaru North America creating a VIP Program for IMBA’s membership base.



SACNAS

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Program Coordinator

  • Sep 2015 - Sep 2016

  • Coordinated the annual Advanced Leadership Conference, providing access to the network of STEM professionals, connecting culture and community to professional development leading into the National Leadership Institute that was attended by over 4000 scientists and 350 exhibitors. • Collaborated with Exhibits and Advertising Department executing the SACNAS National Conference through exhibits event planning, sales and program development. • Solicited Universities, STEM employers and professional organizations to participate as exhibitors at the National Leadership Institute. Show less



International Mountain Bicycling Association

• United States
• Public Policy Offices
• 1 - 100 Employee

• Membership Services Specialist

  • May 2012 - Jul 2015

  • Managed customer service team delivering outstanding customer service and event management/fundraising events. • Processed and allocated all membership funds, and created reports for all tracked donations. • Created and implemented an events/fundraising protocol which resulted in an increase of new members by 25%. • Liaison between senior management, employees, and members to ensure proper lines of communication addressing a myriad of problems to swift resolution. • Managed customer service team delivering outstanding customer service and event management/fundraising events. • Processed and allocated all membership funds, and created reports for all tracked donations. • Created and implemented an events/fundraising protocol which resulted in an increase of new members by 25%. • Liaison between senior management, employees, and members to ensure proper lines of communication addressing a myriad of problems to swift resolution.



PeopleForBikes

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Administrative Office Assistant

  • Nov 2011 - Aug 2012

  • Performed administrative tasks and office management duties necessary to support senior executives and management team. • Assisted with event planning, including associated travel and logistical arrangements. • Drafted meeting agendas, supplied advanced materials, and executed follow-up for meetings and team conferences. • Streamlined operations by developing and implementing systems of procedures. • Performed administrative tasks and office management duties necessary to support senior executives and management team. • Assisted with event planning, including associated travel and logistical arrangements. • Drafted meeting agendas, supplied advanced materials, and executed follow-up for meetings and team conferences. • Streamlined operations by developing and implementing systems of procedures.



Veltec Sports, Inc.

• Boulder, CO

• International and Key Accounts Manager

  • 2010 - 2011

  • Ensured superior customer satisfaction, expedient problem resolution, and high account retention by serving as the primary point of contact and liaison for international and key accounts. • In depth product knowledge and thorough understanding of all sales programs and promotions to make every effort in contributing and attaining sales goals. • Assisted marketing department in designing color layouts, as well as writing advertising copy and product pricing. • Coordinated shipping, maintained inventory, and sent follow-up communications for all orders. Show less



Boulder Center For Sports Medicine

• Boulder, CO

• Administrative Assistant

  • 2004 - 2010

  • Executed routine daily, weekly and monthly administrative duties ensuring that the office ran at peak efficiency. • Coordinated, scheduled, and tracked patient care plans. • Administered financials with clients, and contacted insurance to verify benefits. • Successfully optimized delivery of care by automating charting systems and continuously measuring performance metrics. • Executed routine daily, weekly and monthly administrative duties ensuring that the office ran at peak efficiency. • Coordinated, scheduled, and tracked patient care plans. • Administered financials with clients, and contacted insurance to verify benefits. • Successfully optimized delivery of care by automating charting systems and continuously measuring performance metrics.