Experience

Hughes & Coleman® Injury Lawyers

• United States
• Law Practice
• 1 - 100 Employee

• Legal Secretary

  • Dec 2019 - Present



Tennessee Dept of Safety

• United States
• Security and Investigations
• 1 - 100 Employee

• Administrative Secretary

  • Nov 2018 - Dec 2019



Orange County Superior Court

• United States
• Administration of Justice
• 300 - 400 Employee

• Legal Process Specialst II

  • Oct 2015 - Oct 2018

  Examined legal documents for correctness of form and format, sufficiency of information and conformance with legal procedures for filing various court actions and accepting citations and complaints. Obtained information from automated systems to expedite the processing of cases; inputs data to an on-line computer system; uses system to type and extract data, to retrieve information and to design and prepare court documents. Processed payments for bails, fines and service fees from the public in person and by mail; issued receipts and change; maintains and reconciled personal cash drawer. Received, processed and assigned court proceedings based on pleadings, continuances and other pertinent information. Interactions with the public and others in a high visibility, high volume environment involving intense and difficult situations requiring advising parties of proper procedures, court policies and options. Answered questions from attorneys, judges, law enforcement officials and the public that involve searching for and abstracting technical data. • Excellent interpersonal and communication skills with strong customer/client focus • Excellent organizational skills and follow through discipline • Excellent written and oral communication skills in English • Ability to adapt easily to new systems and software essentials • Experienced with Microsoft Office (Word, Excel, Outlook) • Ability to work in a very fast pace, continuously evolving environment • A proven ability to multi task • A proven ability to work as part of a team • High level of flexibility regarding overtime during times busy periods as required by the business Show less



Riverty

• Germany
• Financial Services
• 700 & Above Employee

• Team Lead/Team Manager

  • Oct 2006 - Oct 2015

  Managed a team of 16 people. Performed Monthly Quality and Coaching Reviews. Created Training processes, Created and Maintained process Work Instruction and Quality Assessments Metrics Reporting. Rolled out new Program Processes. All around support with regard to Order and Agreement Processing, Customer Care, Escalation Management, Subject Matter Expert, Guidance and Support of processing teams and direct Customer on contract submissions to ensure compliancy. • Excellent interpersonal and communication skills with strong customer/client focus • Excellent organizational skills and follow through discipline • Excellent written and oral communication skills in English • Ability to adapt easily to new systems and software essentials • Ability to work in a very fast pace, continuously evolving environment • A proven ability to multi task • A proven ability to work as part of a team • High level of flexibility regarding overtime during times busy periods as required by the business Show less



Wedgewood Investment Group, LLC

• United States
• Financial Services
• 1 - 100 Employee

• Administrative Assistant

  • Aug 1998 - Feb 2001

  Administrative support to CEO, VP-Investor Affairs, CFO in charge of Rehabilitation on properties, Coordination of Unlawful Detainer Actions. Composed and typed correspondence, memos and Reports. Notarized Investor Documentation. Back-up Receptionist. Administrative support to CEO, VP-Investor Affairs, CFO in charge of Rehabilitation on properties, Coordination of Unlawful Detainer Actions. Composed and typed correspondence, memos and Reports. Notarized Investor Documentation. Back-up Receptionist.



South Bay Bank

• United States
• IT Services and IT Consulting

• Administrative Assistant

  • Sep 1994 - Aug 1998

  Administrative support to CEO, Corporate Secretary, Operations Administrator, CFO. Generated spreadsheets, utilizing Lotus 1-2-3. Typed correspondence, memos, and reports. Facilities Management, Backup Receptionist. Assisted Corp. Secretary with Monthly Board meetings. Administrative support to CEO, Corporate Secretary, Operations Administrator, CFO. Generated spreadsheets, utilizing Lotus 1-2-3. Typed correspondence, memos, and reports. Facilities Management, Backup Receptionist. Assisted Corp. Secretary with Monthly Board meetings.