Jennifer Herbert
Office Assistant at DeForest Area School District- Claim this Profile
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Bio
Credentials
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Professional in Human Resources
HRCIDec, 2007- Oct, 2024
Experience
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DeForest Area School District
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United States
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Primary and Secondary Education
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100 - 200 Employee
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Office Assistant
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Jul 2021 - Present
-Efficiently secure classroom teacher and support staff substitutes for Windsor Elementary School; coordinate/communicate internal coverage when substitutes are not available.-Maintain student attendance records and collaborate with Social Worker to address absenteeism.-Support general office management tasks, including but not limited to greeting and directing visitors and phone calls, collecting and recording cash for field trips, following safety protocols, covering health room when nurse is absent, and updating school social media platforms. -Maintain confidentiality of student, family, and staff information. Show less
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Special Education Assistant
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Feb 2019 - Jun 2021
-Provided specialized support to elementary students with diverse needs, including learning, behavioral, cognitive, and speech disabilities. -Collaborated with Special Education Teachers to implement effective strategies in support of student IEP goals and behavior plans.-Documented student progress through creation of data spreadsheets that summarized IEP goal advancement. -Developed positive relationships with teachers, therapists, and students in the classrooms in which I worked.
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QBE North America
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United States
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Insurance
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700 & Above Employee
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Sr HR Workforce Analyst
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Aug 2011 - Jun 2015
-Enabled key stakeholders to analyze workforce trends and make strategic, data-driven decisions by building, extracting, and manipulating workforce analytics reports from PeopleSoft HR, MS-Excel, and Aquire’s InSight. -Developed monthly and quarterly dashboards by establishing and organizing key performance indicators for monitoring workforce performance. -Ensured data integrity by reviewing and testing data for accuracy, troubleshooting system functionality, and collaborating with HR Business Partners, Advisors, Data Management, and HR Information Systems. -Built relationship with external vendor (Aquire) by communicating system configuration requirements and future enhancements to ensure Workforce Analytics Tool meets business needs. -Recipient of CEO “ThankQ” Award for exemplifying strong leadership skills and business acumen on Workforce Analytics Tool implementation, Global Dashboard alignment, and Group Quarterly Reporting projects. Show less
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John Deere Credit
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Argentina
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Investment Management
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1 - 100 Employee
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Human Resources Analyst
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Feb 2008 - Dec 2010
-Created and provided specialized reporting, data analysis, and HR Metrics for a variety of HR processes. -Utilized HR tools such as SAP and Business Objects to view and extract data used to respond to requests for information.-Performed routine activities within HR to support major processes such as expatriate administration, succession planning/talent management, compensation and benefits, staffing, legal compliance, and employee relations and communications.-Participated in Compensation and Benefits process by gathering information, preparing paperwork, and other activities to support the process.-Participated in Corporate HR division projects. Show less
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HR Generalist
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Jul 2006 - Jan 2008
-Served as John Deere Credit U.S. & Canada Reporting Power User by generating and creating reports as needed from Business Objects and MS-Excel in order to provide management with personnel data, allowing them to make key business decisions.-Assisted in staffing activities for positions such as recruitment, selection and coaching Hiring Managers regarding their hiring decisions.-Provided coaching to employees and managers, including but not limited to routine and non-routine policy questions and issues, career development, staffing, and employee engagement and retention.-Conducted exit interviews with non-exempt employees and asked probing questions to learn root cause for their separation. Show less
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HR Coordinator
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Dec 2005 - Jun 2006
-Operated as key player in pilot for transition of HR Shop activity processing from HR Representatives to HR Coordinators enterprise-wide.-Managed various work-life programs to support John Deere Credit’s corporate culture of a balanced work and home life which leads to increased morale amongst employees.-Supported the staffing process as needed by administering pre-employment testing and establishing rapport with candidates as their first point of face-to-face contact.-Generated and created reports as needed from HR-Vision and MS-Excel in order to provide management with personnel data, allowing them to make key business decisions.•Provided assistance to employees by answering general questions and coordinating problem solving while maintaining sensitive and confidential information. Show less
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CapTel Phone
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United States
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Telecommunications
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1 - 100 Employee
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Recruiter
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Jan 2005 - Dec 2005
-Recruited, screened, interviewed, and hired an average of 50 qualified individuals per month to fill the non-exempt Captioning Assistant position while adhering to state and federal EEO and ADA legislation. -Coordinated and actively participated in the recruitment-to-hire of additional positions as assigned by management, including but not limited to Supervisor, Call Center Technical Support, Corporate Help Desk, and Customer Service Representative. -Pro-actively communicated with the Training Manager, Call Center Scheduler, and Call Center Manager to ensure company staffing needs are being met. -Displayed technical aptitude by developing and maintaining an Applicant Tracker in MS-Excel in order to automate recruiting yield ratios for analysis. -Demonstrated effective written communication by creating and maintaining a Recruiting Procedures Manual in MS-Word in an on-line format. Show less
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John Deere
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Construction
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1 - 100 Employee
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HR Coordinator
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Jan 2004 - Jan 2005
-Selected as the first of several HR Coordinators to relocate to Deere and Company World Headquarters six months prior to the implementation of a company-wide HR Optimization initiative.-Developed and implemented an efficient HR reporting process in order to standardize the distribution and quality control of the HR reporting function across U.S. Deere units.-Continually recognized when the HR reporting process required adjustments and made recommendations for change in order to enhance the functionality of the reporting role.-Maintained sensitive and confidential employee data on a daily basis including but not limited to personal identities, personnel changes, performance ratings, and salaries.-Achieved proficiency in HR Vision, Business Objects, SAP, and working knowledge of SAS programs. Show less
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HR Coordinator
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Aug 2002 - Dec 2003
-Maintained and processed employee records and payroll data while adhering to strict deadlines of Deere Direct and Corporate Payroll, ensuring all employee information was displayed in the SAP-HR system properly and all employees were paid correctly.-Collected, audited, and maintained data in support of various Human Resources functions including but not limited to attendance recognition, vacation tracking, and Saratoga.-Coordinated various work-life programs to support John Deere Credit’s corporate initiative of a balanced work and home life which led to increased morale amongst employees.-Generated and created reports as needed from HR-Vision, MS-Excel, and MS-Access in order to provide management with personnel data, allowing them to make key business decisions.-Provided assistance to employees by answering general questions and coordinating problem solving while maintaining sensitive and confidential information. Show less
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Customer Service Representative
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Oct 2001 - Jul 2002
-Promoted quality by responding to and resolving customer-billing problems by phone and written correspondence.-Displayed integrity by proper handling of confidential information regarding identity and account status of customers.-Trained new associates by offering exposure to and supervision of their initial customer interactions.-Demonstrated ability to work under changing conditions by adapting to new computer and phone systems and broadening product knowledge base to support company-wide reorganization. Show less
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Education
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1999 - 2001
University of Michigan - Stephen M. Ross School of Business
BBA, Human Resources
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