Jennifer Hansen, CPA, CMA
Vice President at ServiceMaster Restore of Vancouver- Claim this Profile
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Topline Score
Bio
Credentials
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Excelerator Essentials
Essential ImpactMar, 2022- Nov, 2024 -
Certified Management Accountant
CMA BC Vancouver Chapter -
Certified Public Accountant
Chartered Professional Accountants of Canada (CPA Canada)
Experience
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ServiceMaster Restore of Vancouver
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Canada
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Insurance
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1 - 100 Employee
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Vice President
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Oct 2020 - Present
Vice President Promoted to positions of increasing authority and responsibility due to exemplary performance and strong management abilities. Played an instrumental role in increasing profitability from 18% to 34% and implemented key policies and procedures to significantly improve efficiency. Facilitated the acquisition and merger of multiple companies, including negotiating the purchase, performing due diligence, and integrating new additions into the corporate stable to drive continued business growth.
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General Manager
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Sep 2015 - Oct 2020
General Manager Provided inspirational leadership to 50 individuals, including 25 management-level staff, focusing on team building, mentoring, and professional growth facilitation. Played a vital role in establishing the vision, systems, processes, and procedures, driving annual revenue from $11M to $30M in 5+ years. Collaborated with the controller to develop the $40M annual budget and perform variance analysis while also overseeing a variety of large, complex projects to ensure budget adherence.
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Controller
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May 2013 - Sep 2015
Controller Developed and implemented innovative accounting methods to decrease AR turnover from 140 days to 78 days. Spearheaded all aspects of accounting and finance operations, focusing on managing cash flow, reviewing monthly financial statements and quarterly reports, maintaining banking relationships, creating job costing procedures and controls, and supporting external auditors to ensure the timely preparation of year-end statements. Led the design, development, and implementation of all systems, policies, and procedures, such as accounting systems, financial controls, KPI monitoring systems, and budgeting processes, to improve profitability 45% and enhance efficiency.
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Premium Restoration
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Canada
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Construction
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1 - 100 Employee
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Vice President of Finance and Administration
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May 2012 - May 2013
Finance & Administration Vice President Established all formal systems, policies, and procedures and provided leadership to support a start-up business during a period of consistent growth, boosting revenue from $0 to $6M per year. Directly supervised all staff members, devised strategic work plans and staffing for large projects, and directed and coordinated departments to ensure projects were delivered on schedule and within budget. Developed annual strategic plans with presentation to the board of directors, assuring the company remained on track to achieve key strategic goals.
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General Manager/ Controller
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Aug 2008 - May 2012
General Manager Devised improved procedures to maximize productivity and customer service efforts. Drove company profitability metrics, employee engagement, and customer experience through change and innovation as a supportive leader. Increased revenues 40% and achieved a record number of sales and customer service ratings.Controller Prepared forecasted financial statements/budgets and reported on variances to the board of directors to drive maximized profitability. Oversaw all accounting department activities, including cash flow management, capital expenditure analysis, year-end audits, accounting records reviews, and journal entry adjustments/preparation with 100% accuracy. Assisted in implementing new reporting/accounting systems to elevate operational efficiency.
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Director
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Jun 1999 - May 2013
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Herrainco Brand Strategy & Design
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Advertising Services
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Controller
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Feb 2003 - Jun 2012
Controller Assumed financial control for all business units’ activities with a staff of 5 financial controllers and a scope of $150M. Created, staffed, and trained an effective finance control department, assuring the selection of qualified candidates for each position. Implemented an essential regional tendering process with a reinforced focus on risk and opportunities to protect company assets. Controller Assumed financial control for all business units’ activities with a staff of 5 financial controllers and a scope of $150M. Created, staffed, and trained an effective finance control department, assuring the selection of qualified candidates for each position. Implemented an essential regional tendering process with a reinforced focus on risk and opportunities to protect company assets.
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Controller
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2000 - 2003
Controller Provided full support to the business unit by developing portfolio planning and analysis while closely monitoring and reporting on financial performance against targets. Drove continuous process improvement and implemented industry best practices to optimize growth. Partnered with the analytics department to develop metrics for increasing departmental efficiency, identifying appropriate investments, and creating goals for the purchasing department. Controller Provided full support to the business unit by developing portfolio planning and analysis while closely monitoring and reporting on financial performance against targets. Drove continuous process improvement and implemented industry best practices to optimize growth. Partnered with the analytics department to develop metrics for increasing departmental efficiency, identifying appropriate investments, and creating goals for the purchasing department.
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Education
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British Columbia Institute of Technology
Financial management -
Chartered Professional Accountants of Canada (CPA Canada)
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Disney Institute
Leadership excellence, Employee Engagement, Quality Service -
Trinity Western University
Leadership